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COOK Reviews

2.2 Rating 148 Reviews
21 %
of reviewers recommend COOK
2.2
Based on 148 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
Greater than 83%
Customer Service
Communication Channels
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COOK 1 star review on 27th January 2025
Anni
COOK 1 star review on 27th January 2025
Anni
COOK 1 star review on 27th January 2025
Anni
COOK 1 star review on 27th January 2025
Anni
COOK 5 star review on 30th December 2024
Catherine H
COOK 1 star review on 14th November 2022
Anonymous
COOK 4 star review on 17th July 2022
ARose
1
Anonymous
Anonymous  // 01/01/2019
Just had the roasted vegetable and chickpea curry. No vegetables apart from cauliflower strands. Bought the lamb dupiaza for a friend for a pre Christmas get together dinner. That had two pieces of lamb in and then just mushy onions. What has happened to this company? So disappointed. Normally cook from scratch. No time at the moment. Wish I hadn't paid for this as an alternative
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Posted 3 years ago
Have had many lovely meals from Cook, finding quality and quantity excellent. Tonight we had a new recipe fish pie. The fish did not have the variety as in the past and was definitely inferior quality with quite a rotten taste which unfortunately made me physically sick. Have you changed supplier? I have several other dishes in freezer and am now hesitant to use. What has happened to the excellent foods we have had in the past. The beef also seems now much inferior to the standard I had come to expect.
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Posted 3 years ago
I am new to Cookfoods, having only ordered two small orders of their 'Meals for One' range. I am totally blown away by the flavours of each meal I have so far eaten. I cannot fault the taste or the quality of what are sensibly priced ready meals. I shall be continuing to patronise these people. So far, 10 out of 10!!
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Posted 3 years ago
Ok ish veg lasagne was rather rich and a bit sloppy would I buy again??? Not sure. M&S better. Sorry Cook.
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Posted 3 years ago
Dont normally go for frozen meals but thought I would give COOK a try...I am sorry I just don't get the hype...tried savoury and sweet dishes/meals....just not for me at all.....perhaps my expectations are just too high. At least I know now.....good luck to your brand...you obviously do have a 'following'....just not me.
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Posted 4 years ago
Have used Cook over a few years, but now is time to say enough is not enough! The size of the dishes and the quantity of meat and other ingredients in their dishes has really gone downhill. My last purchase, a chicken pie, was really poor. Mainly gravy little chicken. in comparison my husband had a cheaper steak pie from a butchers - larger and full of meat filling. Have found similar issues with their Thai meals.
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Posted 4 years ago
I enjoy much of COOK food but have become very disappointed recently. Classic Fish Pie (Batch 000878) is an example ... too much mash topping and not enough fish... and plump king prawns were a joke in our last pie for two: none in my portion and two in my husband’s portion.
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Posted 4 years ago
Having purchased their Chicken ham and leek pies I can only describe them has disappointing and in my opinion the company is not to the standard it thinks it is
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Posted 4 years ago
Have enjoyed Cook meals for several years and recommended to my friends. Well they have changed. I have recently tried Butter Chicken, Fish pie, Cottage pie and others. Bland tasteless chicken, tough gristly ,tasteless meat, Very dry. What has happened? Have you changed hands? Won’t be buying again.
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Posted 4 years ago
Gave the fish pie another chance last night. The recipe has changed and overall far too dry,no sign of any sauce. Won’t buy again . Shame they were nice once..
COOK 1 star review on 2nd April 2021
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Posted 4 years ago
Perfect Gift. Several tasty meals and desserts made a covid sufferer feel much better. Thank you.
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Posted 4 years ago
my son ordered from you as a treat for us new years day. the steak and ale pie had fatty bits and grizzle. chicken ham and leek pie was dry and tastless. the stew and cheese dumplings hasnt been tried as yet. nor has the chicken and mushroom. The pavola has got to be the worst i have tasted. put in the bin. so we as a family wont be using again
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Posted 4 years ago
We have had a few of your frozen foods which were ok on the whole. But yesterday we had your cottage pie which was extremely insipid and dry. I am afraid to say the Tesco finest cottage pie which we had tonight was far better and I mean that. It may have been just a one off cook cottage pie but unlikely.
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Posted 4 years ago
Beef Bourgogne delicious. Dauphinois potatoes far too much garlic. Nut and veg stacks were awful , not a good flavour and horrible consistency. Mince pies were wonderful as usual.
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Posted 4 years ago
Basil and Mascarpone Chicken. Great sauce that would have accompanied good quality chicken well but unfortunately the chicken, with the sauce removed, was tough, like a broiler.
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Posted 4 years ago
I had the chicken and mushroom lasagne this evening. There was 2 tiny pieces mushroom and the chicken was chewy and tasteless the sauce was not very nice either. Very disappointed. Unfortunately didn’t take a photograph and it’s in the food waste bin now!
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Posted 4 years ago
Tasteless vegan lasagne oddly stodgy and won’t be bothering again
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Posted 4 years ago
Bought potato dauphines which consisted of 4 slices of potatoes a few breadcrumbs and some tasteless cheese. It was a side for 1 and filled about an 1/8th of the container it came in. Cost £1.50! TOTAL RIP OFF. And tasted of nothing! The cost of cooking it tolled up the price!
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Posted 4 years ago
This is fabulous! I’m a new gluten free person but Cook do such a great range and I no longer feel like I’m missing out! Have this evening thoroughly enjoyed a Portobello Mushroom risotto (added extra veg to make a hearty meal) & served my husband a GF Moroccan Lemon Chicken dish. He is always sceptical of change, so best not to tell him (nor that his too was GF)...he was delighted and said he thoroughly enjoyed it! This was our first online order - impressed by easy ordering, the range (desserts too) and the communication from the company, letting me know when order would arrive etc. In the past we have bought from a local store who had a limited range. Won’t hesitate to place another order - restaurant quality and a real treat during the pandemic!
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Posted 4 years ago
Bought a fish pie today which was very disappointing. Lots of potatoes, some large prawns which were quite chewy and very little fish. Not up to expectations and certainly not value for money
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Posted 5 years ago
COOK is rated 2.2 based on 148 reviews