“I bought the chicken lasagne and when I read about the chef I was surprised but I wanted to write a review because it was one of the best cook meals I had It was the first chicken lasagne I had ever had I want you to continue to work with him 5sters to him”
“This was the first time I bought Cook products, very disappointed with the Sweet Potato Katsu Curry. No taste or flavour at all, I didn't expect it to be "hot and spicy" but all my family agreed it didn't taste of anything - at £8.50 I won't be using Cook again.”
“Very salty. Mixed herbs in three different meals overwhelmed the taste.
Meat chewy no flavour my dog food looks more appetising.
Veg like leaks make flavoured sauce go runny.
Beef burgeon tastes very odd leaves a metallic taste.
I got because I had seriously I’ll and needed easy meals to help recovery. I ended up throwing them away after a couple of mouthfuls.”
“Have ordered 5 different meals , last night had the chicken and mushroom lasagna (for 2)
It was dreadful, we had 5 pieces of rather tough chicken between us and not a mushroom in sight!
It was awful, not to have a mushroom in a chicken and mushroom lasagna is unacceptable, not even evidence of mashed up one.
Going to try the fish pie tonight I hope that’s good I really want it to be as it’s convenient as I live walking distance from the cook in the Cheltenham, just hoping this was a one off bad experience we’ll see.”
“The leek & peas veg dish was awful…the leeks long, stringy & only half cooked , so most of it went in the bin!
The beef stroganoff was good
Chicken Alexander was also good but too much cream & fat for a people on low fat diets, as have several of your dishes.
The fish pie didn’t contain enough fish & too much potato”
“I bought the beef stroganoff as a special treat. With two small children there are times when we are too tired to cook. It’s also a challenge finding a dish that they may warm to - one we can buy and serve at tricky times. We usually cook from scratch so figured this may be a good option. Unfortunately it was not as good as I had hoped. But then what should I expect. It is a ready meal. The children would not touch it after tasting it unfortunately. It got better as I pressed on but it really was a disappointment on the whole. Some of the meat was chewy and the back flavour was a bit claggy. For the price of a meal for 4 it was a shame.”
“I had sweet potatoes katsu curry, It was tasteless, had loads of hard green beans, the rest was soggy & chewy.
Supermarket ready meals are better & cheaper”
“Ruined Christmas Lunch!!!
We ordered the Stuffed Turkey crown for 4 and it was appallingl!! Followed all the cooking instructions properly and when cooked after letting it stand for a while ,when carving it the turkey fell apart and crumbled the item was nearly all stuffing…what a sham, will never order from you again!!”
“If I could give 0 stars I would!
Our original order was mislabelled and we were sent someone else’s. Cool then resent our order but it never arrived. This was then resent AGAIN and never arrived!
All Christmas food, gifted by a relative. Obviously the couriers fault, but perhaps don’t book couriers who cannot fulfil deliveries…?
Wasted 2 days waiting in for orders that didn’t come, plus making countless phone calls to Cook. By the third reissue of our order, a lot of vegan/veggie items were out of stock anyway…”
“Classic fish pie batch000046 cook Sorin Stelyak, recommend using fish slice to serve meal,potato so runny ,I had to use spoon to contain it.my first trial of these products bought coop. Long Sutton.”
“Unfortunately, this is not a good review! My wife and I had both selected your "Slow Cooked Rump Beef with Brandy. The only good words we have for this great sounding meal was it's title. In fact we both go as far as saying, we do not require a refund, just add it toward the cost of a good chef.
At this rate, it is a wonder you are still actually in business.”
“Not only are the meals excellent in quality and reasonably priced, but customer service is also excellent. I missed a delivery yesterday (my fault) and when I spoke to a Cook representative she could not have been more sympathetic and helpful in making new arrangements. What a relief!”
“Nothing like as good as they used to be. They used to be a cut above supermarket frozen meals. The prices still are but the food is not. I do hope they pick up again.”
“repulsive company
as a former employee I hugely recommend avoiding these meals. they put no care or effort into the production of these meals. I have seen some very questionable hygiene practices and ingredients and despite being insanely overpriced they keep employees at trainees month after month to pay them less than min wage. this is the third time of posting this review as cook keep trying to get ot taken down (says all you need to know). bullying of staff is rife. toxic man hating female run environment where abuse and bullying is rife”
