Cookology Reviews

Name: Cookology
Address: Unit 2 Piperell Way, Haverhill
Rating: 4.79

4.8 Rating 6,153 Reviews

100 %

of reviewers recommend Cookology

4.8

Based on 6,153 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

marketing@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

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Cookology 5 star review on 4th September 2022

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cookology ANG700GL - Cooker Hood Excellent advice given before purchase. Excellent delivery included in price and on time. No parts list so impossible to check that all was present. Terrible manual which bore hardly any relationship to the item being installed. Our electrician was extremely patient and good natured and tackled each set back very well. It is annoying when you have drilled holes as instructed and then a supporting bracket, not mentioned in the manual, is discovered and all is to start over again. The positioning of the chimney was very awkward and, as it covers up all the bits and pieces, it is a blind job. Not well thought out at all. Once up on the wall and fitted it is a fine looking piece of equipment and seems to work well.”

Helpful Report

Posted 10 years ago

“The online site, delivery etc. all very good,. I haven't had the appliances installed yet so cannot comment on probable problems and customer services!!”

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Posted 10 years ago

“Cooker extractor I ordered through ebay arrived promptly and securely packaged, unfortunately the carbon filter I paid extra for did not show up. One e-mail query about this led to a quick reply that the matter would be looked into promptly, several days later second e-mail led to an apology and fast dispatch of missing filter. Despite issue of missing filter and the need to remind them to sort it out I've still got a quality item at a decent price so all in all not a bad experience. Would be prepared to use again as they did actually sort out the problem and I'm very happy with the end result.”

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Posted 10 years ago

“Good company to deal with, prompt and courteous service.”

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Posted 10 years ago

“Excellent service throughout, thanx x”

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Posted 10 years ago

“Very efficient. Kept us informed. Product was well packaged, possibly too well. There was an awful lot of bubble wrap round a box whose contents were already protected by blocks of polystyrene. 9 or 10 metres of it!”

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Posted 10 years ago

“The order and delivery process was extremely efficient and I was very pleased with the speedy delivery. Although the cooker hood looks very good, unfortunately I cannot rate it on use as I am still waiting for it to be fitted, which should be done as soon as my new kitchen is installed. Overall very pleased with the company.”

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Posted 10 years ago

“Product as described, very quick delivery. Thank you.”

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Posted 10 years ago

“Delivery was quick and we were kept informed,and although we opted for an unbranded item we were very pleased with it ,would recommend this company”

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Posted 10 years ago

“Great customer service . Great company to buy from”

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Posted 10 years ago

“excellent price on purchase compared to well known DIY superstore. Customer service excellent when dealing with slight delay in delivery immediately refunding the next day delivery charge.Will certainly use again.”

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Posted 10 years ago

“very acurate description, quick delivery”

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Posted 10 years ago

“Brilliant site with very good household appliance deals, easy to navigate and find the right product.”

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Posted 10 years ago

“Very pleased with this company; not only was the Insinkersyor waste disposal considerably price competitive over major! retailers out there....the delivery, and service was exceptional. This company is an example of how other companies should operate....1st class.....(Take note)!”

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Posted 10 years ago

“Excellent service very quick prompt delivery and for the (Insinkerator) waste disposal unit it was the cheapest on the web.”

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Posted 10 years ago

“Delivered quickly looks great and very good range. The only thing to be aware of is that it does not come with connection pipe or coupling and we had sent ours off with the old cooker so our gas fitter had to source them.”

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Posted 10 years ago

“Very efficient and offered great choice of products.”

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Posted 10 years ago

“Wish I'd ordered all my appliances here because they were cheaper and delivered earlier than they said they would. Well chuffed!”

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Posted 10 years ago

“Very swift delivery and an excellent price for a worthy product, thanks!”

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Posted 10 years ago

“Very good service and price, I had need to email about parcel and got a replay in a very short time perfect, Thanks Alan C Llandudno”

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Posted 10 years ago

Cookology is rated 4.8 based on 6,153 reviews