Cookology Reviews

Name: Cookology
Address: Unit 2 Piperell Way, Haverhill
Rating: 4.79

4.8 Rating 6,153 Reviews

100 %

of reviewers recommend Cookology

4.8

Based on 6,153 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

marketing@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

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Cookology 5 star review on 4th September 2022

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheapest around by at least £30.00. Delivery as described and driver called @ 20 minutes before due. No need to contact the help line to date so cannot comment here. All in all a happy customer.”

Helpful Report

Posted 11 years ago

“I receive my oven, splashback and extractor, although slightly disappointed with the cooker knobs (very plasticy). Also there was a scratch on the cooker, otherwise excellent service and delivery would definitely use again”

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Posted 11 years ago

“Very helpful service, notification of delivery time. Product very good.”

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Posted 11 years ago

“I was delighted with the product and the speedy delivery, thank you. 10 out of 10!”

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Posted 11 years ago

“Very helpful staff - fast delivery and good products - would recommend this company.”

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Posted 11 years ago

“Im Always a little nervous using a company for the first time I can honestly say it didnt hurt abit. Well done , great service.”

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Posted 11 years ago

“An excellent friendly service and a next-day delivery at no extra cost of the most competitively prised appliance (insinkerator).”

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Posted 11 years ago

“Easy ordering and very polite and helpfully,fast delivery,on my much cheaper than buying from a shop,and a very pleasant helpful delivery guy,would defiantly buy from them again .”

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Posted 11 years ago

“My package arrived in good condition and on time.”

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Posted 11 years ago

“Good response to items being delivered at different times instead of together.staff were very helpful.”

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Posted 11 years ago

“Product was £35 cheaper than other sites and free delivery thrown in as well!! Item arrived within 2 days of order being placed. A brilliant service !!”

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Posted 11 years ago

“Great prices and service, with quick delivery time, first item was faulty, but deliverd new item and took away faulty goods the next day”

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Posted 11 years ago

“Products were easily to find and order, at relatively good price. Delivery was excellent, almost next day delivery at no extra charge. The only downside of things was, delivery times, its a whole day delivery with no time sluts, i had to wait till almost the end of the day for my delivery to arrive. Waste of day.”

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Posted 11 years ago

“Excellent product. Good price. Excellent service. The £10 we paid to have our old machine taken away was refunded, no quibble, because our local 'scrap man' got it first ! Thankyou”

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Posted 11 years ago

“Good service all round - unfortunately the product description was inadequate so the item had to be returned. Not your fault.”

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Posted 11 years ago

“Product as described arrived on time well packaged and in good condition . Thanks.”

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Posted 11 years ago

“Used this company Why go anywhere else”

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Posted 11 years ago

“At my time in life I have use a more than fair share of on line and retail outlets and with all honesty I can write hand on heart . ONE OF BEST COMPANIES I HAVE EVER DEALT WITH . Price and delivery,and a delivery driver well above expectation Rod Ledbrook”

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Posted 11 years ago

“Hassel free ordering and delivered next day with easy tracking of parcel.”

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Posted 12 years ago

“Whole process was simple and straight forward and delivery was prom”

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Posted 12 years ago

Cookology is rated 4.8 based on 6,153 reviews