Cookology Reviews

Name: Cookology
Address: Unit 2 Piperell Way, Haverhill
Rating: 4.79

4.8 Rating 6,153 Reviews

100 %

of reviewers recommend Cookology

4.8

Based on 6,153 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

marketing@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

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Cookology 5 star review on 4th September 2022

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service; delivery on date asked for, phone call before delivery, goods well packaged. Can't ask for more!”

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Posted 12 years ago

“very good quick service”

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Posted 12 years ago

“Very straight forward transaction. Arrival on time. Pleased with the mini fridge but am wondering if the door to the little freezer should close or not?”

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Posted 12 years ago

“From the initial glitzy, though easy to use, website, to delivery was only a few days. Good communication for special vehicle access needs - delivery staff polite. A successful and smooth transaction of which is a refreshing change. Thank you!”

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Posted 12 years ago

“First time customer, very impressed. Quick delivery, well packaged, unit as described. Will definitely buy again from this supplier.”

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Posted 12 years ago

“Brilliant shopping experience. Ordered the hob on Friday delivered with no fuss by Tuesday. Thank you. Have already recommended you to family.”

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Posted 12 years ago

“good communications, fast delivery, very good price + nice friendly people to deal with. I will certainly use them again.”

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Posted 12 years ago

“Easy website, great prices, quick delivery A***** ( and cheaper than their ebay store)”

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Posted 12 years ago

“I was only contacted about delivery when the driver was en route. It all worked out fine however it very likely could have resulted in a missed delivery. Proper notice should be at least a day in advance.”

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Posted 12 years ago

“Slightly late on the delivery time but the overall experience was very good. A smooth operation with all the required information. I would use this company in the future.”

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Posted 12 years ago

“Very easy to place an order and delivery was 2 days later, with a prior text to mobile phone. Excellent service and price.”

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Posted 12 years ago

“I ordered this item on a Monday afternoon and received it on the following Friday. It was Free delivery and I live in Wales so all in all excellent service.”

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Posted 12 years ago

I ordered the dishwasher on Tuesday at 12.00 and it was delivered on early morning on the next day. So quick, that's amazing. Many thanks.

Posted 12 years ago

“as promised the driver called my wife with a delivery time slot and was punctual, the oven was delivered into the house with no fuss or hassle exactly where we wanted it... great price ! great service! will definitely use again.”

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Posted 12 years ago

“Goods delivered within two days and in excellent condition”

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Posted 12 years ago

“Excellent product and service. Would definately purchase from them again and have already recommended them to a friend”

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Posted 12 years ago

“The electric hob i purchased was in perfect condition and arrived sealed packaged and with all its fittings. The price and free delivery was the best i could find and would not hesitate to use again. Keith (derbyshire)”

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Posted 12 years ago

“Many thanks brilliant product and fantastic customer service, will not hesitate to buy again”

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Posted 12 years ago

“slight hiccup by forgetting to send all my order ie., fitting kit for mw but overall had good response and service, corrected mistake and sent out next day. Would use them again x”

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Posted 12 years ago

“very good service prompt delivery”

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Posted 12 years ago

“Ordered the item with ease, and got rapid communication on delivery details.”

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Posted 12 years ago

Cookology is rated 4.8 based on 6,153 reviews