Cookology Reviews

Name: Cookology
Address: Unit 2 Piperell Way, Haverhill
Rating: 4.79

4.8 Rating 6,150 Reviews

100 %

of reviewers recommend Cookology

4.8

Based on 6,150 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

marketing@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

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Cookology 5 star review on 4th September 2022

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, fast delivery, good price! Thank you.”

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Posted 8 years ago

“Very competitive prices. Quality products and value for the money.”

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Posted 8 years ago

“The product was value for the money delivery was prompt good service.”

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Posted 8 years ago

“Easy ordering great service kept up to date on delivery value for money an all round amazing service”

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Posted 8 years ago

“very powerful motor, leaves no odours in the kitchen, looks good & easy to install great value for money”

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Posted 8 years ago

“Good customer service had a small problem with a missing part dealt with and rectified quickly”

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Posted 8 years ago

“Fast delivery”

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Posted 8 years ago

“Recommend it”

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Posted 8 years ago

“quick delivery, product as described.”

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Posted 8 years ago

“The goods arrived damaged. However, they replaced them straight away and didn't even want the damaged goods returned. Excellent customer service.”

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Posted 8 years ago

“Good price and good quality very happy will use again”

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Posted 8 years ago

“Good price, good service.”

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Posted 8 years ago

“very good value fo money product, dilivery was excelent and well packed, have just installed and it seems to be working well, just need to get used to it.”

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Posted 8 years ago

“Excellent easy service...great prices...fast delivery...recommended seller.”

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Posted 8 years ago

“An excellent purchase. Good value for money and looks stylish”

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Posted 8 years ago

“Excellent customer service , delivered on time in full.”

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Posted 8 years ago

“Quick processing, very good communications, quick delivery”

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Posted 8 years ago

“Dear Sirs, Firstly you refused to accept that my item was damaged from photos I sent you, then you told me to return it, which I did via Hermes parcels. Finally you now state you have not received the return, I am currently checking with Hermes regarding its status. I have already purchased another gas hob from you as a replacement, As it was required urgently. Therefore I have now paid you for two hobs and it appears I may be unlikely to get my refund for the first one. I have to say I am not impressed by your service, or your treatment of customers. Particularly by your customer services adviser Edward. How is the cause on most of my problem. Due to lack of care and consideration. Regards John Mirley”

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Posted 8 years ago

“Good price”

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Posted 8 years ago

“Good price and fast delivery”

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Posted 8 years ago

Cookology is rated 4.8 based on 6,150 reviews