Cookology Reviews

Name: Cookology
Address: Unit 2 Piperell Way, Haverhill
Rating: 4.79

4.8 Rating 6,150 Reviews

100 %

of reviewers recommend Cookology

4.8

Based on 6,150 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

marketing@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

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Cookology 5 star review on 4th September 2022

139

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All communication with them was handled efficiently. Good product & good price. Courier let the system down.”

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Posted 8 years ago

“Very efficient service and excellent delivery time.”

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Posted 8 years ago

“Good product just what we wanted”

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Posted 8 years ago

“Product delivered on time in good condition! Thanks for your service.”

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Posted 8 years ago

“Quick delivery and very pleased with the cooker hoods but installation instructions really need to be much clearer”

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Posted 8 years ago

“We got what we wanted, fairly quickly and easily. 'Does what it says on the tin!'”

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Posted 8 years ago

“Good product, very speedy delivery service.”

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Posted 8 years ago

“Would be the first place I would look for electrical goods!”

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Posted 8 years ago

“Nice compact mini-fridge. Fast Delivery.”

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Posted 8 years ago

“Swift service and easy to deal with”

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Posted 8 years ago

“Very happy with your service but won't be buying from you again unless a different courier is used. Received a phone call at 5.28AM to say would be delivering in 20 mins, when I refused and said come at 7 -10am as arranged they called back at 6.30 and said take it or we don't deliver. Not acceptable service to me.”

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Posted 9 years ago

“really easy to work with, products are exciting and excellent value for money”

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Posted 9 years ago

“Delighted with the hob. However, although we ordered it on a Sunday afternoon and paid for 24 hour delivery, it didn't arrive until Wednesday, which was the delivery day they stated. Not sure why they didn't deduct the extra faster delivery charge when they knew the time frame that we paid for wasn't possible?”

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Posted 9 years ago

“Very helpful customer service.”

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Posted 9 years ago

“Spot on , delivered on time, well packed, good value for money. My only concern was, I had to go and buy a 6" to 4" reducer for the outlet pipe. Others I've fitted come with this supplies with these”

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Posted 9 years ago

“Service good but could be difficult for some people to remove item being collected to road side and unpacking and installing new item. I was Lucky I had help so overall good service.”

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Posted 9 years ago

“Good communication and prompt delivery. Very good product and modern looking , exact specification with clear installation details. Value for money product !”

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Posted 9 years ago

“Great company as long as you collect the item yourself Really unimpressed with the courier the company gets 10 out of 10 The courier get 1 out of 10 Product was fantastic when I finally got it”

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Posted 9 years ago

“Products are good at cheap prices. Communication is excellent. However, the only issue we had was with delivery. You can't choose a delivery day like most big companies. Instead, we were contacted by the delivery company a couple of days later with a delivery date.”

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Posted 9 years ago

“Delivery on time have not open the package yet but quite sure will be alright. And thank you for your service.”

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Posted 9 years ago

Cookology is rated 4.8 based on 6,150 reviews