Cosmetics Now Reviews

Name: Cosmetics Now
Address: Level 1 - 6 Redwood Drive, Notting Hill
Rating: 4.07

4.1 Rating 1,674 Reviews

77 %

of reviewers recommend Cosmetics Now

4.1

Based on 1,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Cosmetics Now:

Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.

We provide as many options as possible to buy both current popular products and hard to find niche products.

We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.

Visit Website

Phone:

1300 524 609

Email:

info@cosmeticsnow.com

Location:

Level 1 - 6 Redwood Drive
Notting Hill
3168

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Cosmetics Now 5 star review on 15th February 2022

Aggie H

Cosmetics Now 5 star review on 12th January 2021

Hawra A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i had a discount voucher which should have given me a $9.00 discount, but your system does not pick it up unless i put a code in. maybe this should be linked to the account,”

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Posted 5 years ago

“My Order was hacked, I got a text message (before confirmation email form you) asking to pay extra $1 to complete the delivery. I knew it wasn't real but some other people might believe it. You need to check your security cheers Elena”

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Posted 5 years ago

“Cosmetics Now has excellent customer service, and prompt delivery.”

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Posted 5 years ago

“Very happy with prompt delivery”

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Posted 5 years ago

“Just purchased a hard to find fragrance and very happy with the authenticity and price. Delivery was quick also. Will be a returning customer.”

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Posted 5 years ago

“Good service thank you”

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Posted 5 years ago

“Very pleased with my product received”

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Posted 5 years ago

“Very quick on recieving my product! Very easy to order from! I will b ordering more thanks!”

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Posted 5 years ago

“Fast Deluvery and great pricing”

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Posted 5 years ago

“I have always been happy with the products purchased from Cosmetics Now. Mostly I have used these products before, when purchased from pharmacies, so knew them already. Your delivery service is good. One exception is that I am now being asked to review a product, Lancome eye shadow, which I have never used nor ordered from you. That is a slip up!”

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Posted 5 years ago

“Produces came quickly with no fuss. Price competitive, thanks!!”

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Posted 5 years ago

“Il y a eu un article qui manquait dans ma commande mais dès que je l'ai signalé, ils m'ont envoyé l'article manquant sans frais. Merci”

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Posted 5 years ago

“Lipsticks are usable and company is reliable.”

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Posted 5 years ago

“I wish the shipping time was shorter but you still get to 5 stars because you carry my longer sold makeup Laura nervier liquid fluide foundation + you have it in my shade Chai too. So work in the shipping time but still 5 stars!”

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Posted 5 years ago

“It took much longer to deliver than promised and I also received the wrong product and you do not provide a way to remedy that I am aware of”

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Posted 5 years ago

“This matter lipstick is the perfect colour for me and it goes on silky smooth. It makes my lips feel as though they have been rejuvenated. Plus, it stay put, which is so very important when you are an older woman. No feathering - even after 5 hours!”

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Posted 5 years ago

“Great products, great value”

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Posted 5 years ago

“The item I ordered had not been delivered after nearly two weeks. When it finally was - it was requiring me to be home or have someone at my home which is virtually impossible for someone working full time. Appreciate this isn’t Cosmetics Now law or policy however there needs to be option at point of payment and selection of delivery options to request options as this is not completely unreadable as I cannot have someone at my house all day waiting, I cannot change the address now to my work and I memed to collect in office hours (orpat peoples work hours including mine). Could have done better. The time taken to send the goods is also longer than most providers. The prices are not cheap enough at all to warrant that.”

Helpful Report

Posted 5 years ago

“I like the brand and color so much that it has become my signature lipstick and color.”