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Cosmetics Now Reviews

4.1 Rating 1,656 Reviews

78 %

of reviewers recommend Cosmetics Now

Company Reviews

Product Reviews

4.1

Based on 1,656 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Cosmetics Now:

Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.

We provide as many options as possible to buy both current popular products and hard to find niche products.

We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.

Visit Website

Phone:

1300 524 609

Email:

info@cosmeticsnow.com

Location:

Level 1 - 6 Redwood Drive
Notting Hill
3168

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Cosmetics Now 5 star review on 15th February 2022

Cosmetics Now 5 star review on 12th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service when there were problems with delivery”

Posted 3 years ago

“I like the service, & it was fast and friendly thanks. The product itself is great, my only complaint, is that it came with really cheap and very small brushes. They are so small compared to the palette. I would have thought for such a big palette a good double ended brush would have been better, but otherwise love it. Thanks.”

Posted 3 years ago

“Great to get my after shave all the way from USA”

Posted 3 years ago

“The shipping was slow but in this times is fine”

Posted 3 years ago

“Good products at good prices. Doesn't always have the complete range I seek but have purchased from them before. Reliable but I suppose coming from Victoria during Covid-19, it did take 2 weeks to deliver to Sydney.”

Posted 3 years ago

“Great products, although I paid for express postage- 3 days and unfortunately it didn’t turn up in time. This was disappointing.”

Posted 3 years ago

“This is first time using your platform. I am happy with the process though thought delivery time was a bit long ! I only received product yesterday 10 September. Not sure of reason for lengthy delivery time. .?? whether product was sourced overseas hence delay due to flights during Covid.”

Posted 3 years ago

“Great range and great service”

Posted 3 years ago

“Good service”

Posted 3 years ago

“Easy online ordering and fast delivery”

Posted 3 years ago

“Good quality products and a wide variety of choice. Reasonable and competitive prices. Very prompt service. Would certainly recommend.”

Posted 3 years ago

“great package shipping took long but that was due to corona”

Posted 3 years ago

“It took a while to get here but that not the fault of Cosmetics Now I hastened to state. Product used once so far - not sure what I was expecting from it - will have to wait and see.”

Posted 3 years ago

“Efficient enough but very delayed due to Australia post s issue with massive workload”

Posted 3 years ago

“up to date status of the shipment”

Posted 3 years ago

“Great service, shipping was a little long”

Posted 3 years ago

“Good”

Posted 3 years ago

“It was good and easy”

Posted 3 years ago

“Great, easy ordering process, and my order arrived relatively quickly, will definitely be ordering more!!”

Posted 3 years ago

“I did find the communication a bit lacking I got an email saying my purchase was on hold in Ohio USA and then didn’t hear anything for a week then the parcel just showed up! It was a bit nerve wracking but maybe that’s just a Covid thing. All in all I was happy with the product and the eventual results”

Posted 3 years ago

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Cosmetics Now is rated 4.1 based on 1,656 reviews