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Cosmetics Now Reviews

4.1 Rating 1,653 Reviews

78 %

of reviewers recommend Cosmetics Now

Company Reviews

Product Reviews

4.1

Based on 1,653 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Cosmetics Now:

Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.

We provide as many options as possible to buy both current popular products and hard to find niche products.

We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.

Visit Website

Phone:

1300 524 609

Email:

info@cosmeticsnow.com

Location:

Level 1 - 6 Redwood Drive
Notting Hill
3168

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Cosmetics Now 5 star review on 15th February 2022

Cosmetics Now 5 star review on 12th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Posted 2 years ago

“All good except when some products go out of stock”

Posted 2 years ago

“Service was excellent..and prompt.. appreciated being able to order via tge tejeohone”

Posted 2 years ago

“Good service, fast delivery”

Posted 2 years ago

“The skin cream is good. However just some packaging advice. It seems as though the container was dropped or squashed in transit. Upon opening the outer packaging found the lid off. I was able to rescue the contents. It could have been worse. Perhaps try taping the lids down. On the 1 litre skin cream.”

Posted 2 years ago

“Though would prefer if there was a real time delivery update, I’ve only gotten like an update after 2 weeks not knowing where my parcel was or whether or not if was already in country.”

Posted 2 years ago

“Good service”

Posted 2 years ago

“Fast delivery. Reliable!”

Posted 2 years ago

“Great communications, excellent products,good service, and products arrived safely and in good time.thank you.”

Posted 2 years ago

“Very professional, reliable, good communication with clients. I would recommend Cosmetic Now with my friends.”

Posted 2 years ago

“Other than the cost of postage very good service”

Posted 2 years ago

“My order arrived well packaged and exactly what I had ordered ,it was an excellent price but it did take the full 14 days from dispatch to arrive so as long as you are not wanting it in a hurry . But when I emailed to check on delivery I always had prompt reply”

Posted 2 years ago

“Product arrived intact and as ordered, but very long shipping time”

Posted 2 years ago

Hi Michael, Sincere apologies for any inconvenience caused. The order was placed on 9th June and delivered on 21st June. On the checkout page, we have mentioned a 6-10 business days delivery time frame to USA.

Posted 2 years ago

“Great variety of products. Took a while before I received the product”

Posted 2 years ago

“Good service”

Posted 2 years ago

“Great service. Keeps you well informed! Brilliant!”

Posted 2 years ago

“The status of the order keeps updated. Items were well packed when received. Good service”

Posted 2 years ago

“The order takes a few days to process and after that it ships really quickly. Took less than a week to receive my order”

Posted 2 years ago

“Purchasing process smooth. Contents of parcel were accurate and arrived safely in very secure packaging. I will certainly purchase from Cosmetics Now again.”

Posted 2 years ago

“Great service and easy to order. Only issue is if you want items within a few days you have to pay extra. If delivery was quicker it would be a perfect experience”

Posted 2 years ago

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Cosmetics Now is rated 4.1 based on 1,653 reviews