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Cosmetics Now Reviews

4.1 Rating 1,653 Reviews

78 %

of reviewers recommend Cosmetics Now

Company Reviews

Product Reviews

4.1

Based on 1,653 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Cosmetics Now:

Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.

We provide as many options as possible to buy both current popular products and hard to find niche products.

We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.

Visit Website

Phone:

1300 524 609

Email:

info@cosmeticsnow.com

Location:

Level 1 - 6 Redwood Drive
Notting Hill
3168

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Cosmetics Now 5 star review on 15th February 2022

Cosmetics Now 5 star review on 12th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“VERY GOOD”

Posted 3 years ago

“Slightly”

Posted 3 years ago

“The product was very nicely packaged and just what I ordered. My only complaint is that it took a little longer to arrive than I expected. Then again the mail system is not what it used to be.”

Posted 3 years ago

“Easy to order. Possibly took a wee bit longer than I thought but still an acceptable time. Will use again.”

Posted 3 years ago

“Customer service was very prompt in responding to my query. However, shipping took 10 working days to reach me instead of 5-8 working days.”

Posted 3 years ago

“Just took a long, long time to come.”

Posted 3 years ago

“I ordered 2 products & one came immediately while the other took a further week. It would have helped to receive either an email or note on slip enclosed with the 1st product to say 2nd product was outstanding or pending. Overall though, good job”

Posted 3 years ago

“Great place to buy products. I only wish the payment process can be done through PayPal but really good place to buy beauty essentials”

Posted 3 years ago

“Polite and quick response”

Posted 3 years ago

“Has been a smooth purchase, item arrived in 2 weeks. Product is well sealed.”

Posted 3 years ago

“Simple online ordering and prompt, correct shipment.”

Posted 3 years ago

“Good products and good prices. The shipping did take longer than I thought.”

Posted 3 years ago

“Good and affordable items offered. Will have my continuance support.”

Posted 3 years ago

“So far I am content with using your services. Pro's have been. No lost parcels, reasonable delivery times, and some of the best packaging care ive seen. Cons. Price, not terrible but I can buy the same item elsewhere cheaper, I prefer to stick with one provider than having accounts here and there. Your out of stock of whatever I want, maybe add a filter to remove out of stock options to aid product selection. Lastly the descriptions are bad to nonexistent. I've almost stopped shopping with you due to having to look at other providers to get some sense of what scent I'm buying. It's time consuming and when I see it cheaper on the page with the better description I wonder where I should be shopping.”

Posted 3 years ago

“Easy to navigate online store. Order arrived on time. Delivery tracking updates is a great help.”

Posted 3 years ago

“Very happy--the only thing is why some goods arrive on different days”

Posted 3 years ago

“The value-price is great! however, the smell of Carven Pour Homme isn't correct, maybe because it's EDT.”

Posted 3 years ago

“Great products. Shipping from Australia to Canada took over a month.”

Posted 3 years ago

“Product good but took ages to get here”

Posted 3 years ago

“Prompt service and delivery, good deals. Very satisfied. Hope to deal with Cosmetics Now as my go to supplier for all my cosmetic requirements.”

Posted 3 years ago

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Cosmetics Now is rated 4.1 based on 1,653 reviews