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Cosmetics Now Reviews

4.1 Rating 1,653 Reviews

78 %

of reviewers recommend Cosmetics Now

Company Reviews

Product Reviews

4.1

Based on 1,653 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Cosmetics Now:

Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.

We provide as many options as possible to buy both current popular products and hard to find niche products.

We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.

Visit Website

Phone:

1300 524 609

Email:

info@cosmeticsnow.com

Location:

Level 1 - 6 Redwood Drive
Notting Hill
3168

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Cosmetics Now 5 star review on 15th February 2022

Cosmetics Now 5 star review on 12th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a perfume and I got it within 10 days. I usually wait a max of 2 weeks. It was packed well to keep the perfume safe from being damaged. Received in a good condition.”

Posted 3 years ago

“Great prices and products. For some reason delivery was quite slow.”

Posted 3 years ago

“The item received in perfect condition. Packaging of the item was really good. Although the delivery tracking details was not as prompt. Overall experience was good!”

Posted 3 years ago

“Good. Reliable.”

Posted 3 years ago

“trying to find no 8 for a for time thankyou”

Posted 3 years ago

“Received in good condition and fast delivery”

Posted 3 years ago

“Cosmetics Now is good ,but need to buck up on delivery service item received late although the delivery was in the country.”

Posted 3 years ago

“Though it takes a while for my orders to arrived. Both products & packaging are the best. I’ll order again.”

Posted 3 years ago

“You let me know when there was a delay in expected delivery time with DHL”

Posted 3 years ago

“Prompt dispatch and delivery”

Posted 3 years ago

“Had the products I was looking for, easy to navigate and purchase. Shipped express via AusPost, which took over 2 weeks to arrive. They need a better shipping company!!”

Posted 3 years ago

“Great range of products, efficient customer support and timely arrival of my orders. Keep up the good work!”

Posted 3 years ago

“Very happy keeps you informed about your order good service THANKYOU.”

Posted 3 years ago

“Great prices and quick free delivery”

Posted 3 years ago

“Took two and a half weeks to come from Australia...no charge for postage . Tracking system very good package arrived at the exact time they said it would. Would order from them again. Happy with time it took to come from Australia.”

Posted 3 years ago

“It is my first time using this shopping platform, was skeptical about the website at first but once the product came about 5 days or a week, it rest assured me that the shopping platform did not 'eat' my $. Bought Derma-E Vit-E shea body lotion, my skin does not show any problem. However, I still not sure if all products are authentic despite they claim to be. Just a customer here taking a risk! ;)”

Posted 3 years ago

“Very good service. Delivery took longer than stated, however, I am aware that delivery services are under a lot of extra pressure.”

Posted 3 years ago

“Shipping to USA was very quick, considering. The packaging was poor though: ie., the coarse cardboard box arrived quite damaged. Considering the thin/weak box material, I am not surprised. Better quality packing would help and would better represent the quality of the products.”

Posted 3 years ago

“seemed to take awhile from being picked up from you to actually getting delivered”

Posted 3 years ago

“I’m very happy with the purchase, received the purchase in reasonab time.”

Posted 3 years ago

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Cosmetics Now is rated 4.1 based on 1,653 reviews