We appreciate you taking the time to share your feedback, we’re delighted that your recent purchase met your expectations.
Kind regards,
Cotswold Collections
“Always efficient and items ordered are delivered within a few days. Sometime sizing is not too standard but that never stops me from ordering from this company. Returns/refunds are dealt with within a few days. Overall a good company to deal with.”
Thank you for leaving us your review and are satisfied with the overall service provided. If you have any queries regarding the sizes, please do feel free to contact our Customer Services Team who will be more than happy to help.
Kind regards,
Cotswold Collections
Thank you for taking the time to leave a 5/5 review Patricia. We’re delighted you’re enjoying your recent purchases from our Sale.
Kind regards,
Cotswold Collections
“I bought 2 pleated skirts, both allegedly a size 12 although one is definitely smaller than the other. I like them both so kept them as last of the line. I really like the natural fibres and wish you would do more in wool, cotton, viscose and linen.”
We appreciate you taking the time to leave us your review Mary. We are glad to hear you’re happy with your purchase.
Regarding the sizing we do apologise if this has caused you any issues - we have passed this onto our garment tech team, so we appreciate your feedback with this.
In the meantime if you have any further queries, please do not hesitate in contacting our Customer Services Team who will be more than happy to assist you.
Kind regards,
Cotswold Collections
We appreciate your 5/5 review Helen. We're delighted to know you’re happy with the delivery and assistance given when ordering your items.
Kind regards,
Cotswold Collections
“Garments always arrive carefully packaged, I very rarely need to return items now that I have the sizes sorted and the quality is always first class.”
Thank you for your wonderful 5/5 review. We’re so pleased to hear you're happy with the overall quality of our garments as well as the service provided.
Thank you once again and Kind regards,
Cotswold Collections
“I was very pleased with the jacket I bought from you but I have found that my latest purchase that is the skirt that matches the jacket has a fault in the waistband above the left pocket. I will be returning the skirt and hope that I can have a perfect replacement. Thank you've”
Thank you for taking the time to leave us y our review. Yes we can see that you have since exchanged your item so we hope you are enjoying the complete outfit as initially expected - thank you for bearing with us whilst we dispatched your replacement.
Kind regards,
Cotswold Collections
“I have purchased many items over the years. I love their jackets especially.
Recent sale I bought a mac size 20 and an anorak size 20. Unfortunately the anorak was way too small. I assume it was mis labeled. Sizing is a bit hit and miss i feel.
However it will not prevent me shopping as their styles suit me just fine.
many thanks”
Thank you for taking the time to leave us your review, and for being a long-time supporter of our brand; it’s wonderful to hear that our jackets have become staples in your wardrobe over the years.
Our garments are of average sizing but we do advise customers to go a size up if they are unsure of which will be a better/comfier fit. We can see that you have since returned the item so we do hope that you are able to find a garment that better meets your needs.
In the meantime, please feel free to contact our Customer Services team where we will more than happy to talk through any queries you may have - 01242 536711
Kind regards,
Cotswold Collections
Thank you for your wonderful 5/5 review. We’re so pleased to hear you’re happy with your purchase and overall ordering/delivery.
Kind regards,
Cotswold Collections
“I am very pleased with my recent purchases. All are attractive, well made and fit well. I was also pleased by how rapidly they were dispatched and how well they were packaged and presented. The service was excellent.”
Thank you for your wonderful 5* review Catherine. We’re so pleased to hear you’re happy with your recent purchases as well as the overall service provided!
Kind regards,
Cotswold Collections
We appreciate your review Margaret. We are glad that you're able to find pieces that work within your budget during our very popular sales.
Thank you once again and kind regards,
Cotswold Collections
Thank you for your wonderful 5/5 review. Although the incorrect Jacket was initially sent we're glad to hear that you were satisfied with our quick response and overall resolve.
Kind regards,
Cotswold Collections
“I have bought Cotswold Collection coats for years and they are always true to size with the colour accurate to the picture. Purchase and delivery are excellent.”
Thank you for your 5/5 review. We’re delighted you’re happy with your new purchase and the overall service provided.
Kind regards,
Cotswold Collections
