Hello Gwendoline,
Thank you for your kind feedback. We’re glad to hear you’ve been happy with the quality of our products. If you ever need anything else, we’re here to help.
Kind regards,
Madeleine.
Hello Wendy,
Thank you for your kind feedback. We’re glad to hear the delivery was prompt and that returns were hassle-free. If you ever need anything else, we’re here to help.
Kind regards,
Madeleine.
“I bought the cord pull on trousers and although the material was good quality I ordered a size 12 and although marked a size 12 what came measured as a 16! They have been sent back.”
Thank you for your feedback, Susan. I’m sorry to hear the size you received didn’t match the label. We’ll review our sizing details with the supplier to prevent this from happening again. If you’d like, we can assist with an exchange or refund for the item.
Warm regards,
Madeleine.
“Delivery date of order is advised and adhered to. Goods are nicely packed and always received in good condition. Sizing of goods is very good and I am very happy with items I order.”
Hello Bronwyn,
Thank you for your lovely feedback. We’re delighted to hear the delivery was punctual, the items arrived in good condition, and that you’re happy with the sizing. If you ever need anything else, we’re here to help.
Kind regards,
Madeleine.
Hello Ann,
Thank you for your kind note. We’re glad you find us good and reliable. If you ever need anything else, we’re here to help.
Kind regards,
Madeleine.
Hello Norwynne,
Thank you for letting us know. We hope the Christmas presents bring joy, and we’re here if you’d like any help with future orders.
Kind regards,
Madeleine.
“I have always had excellent service from Cotswold Collection since my first purchase back in 2017 or 18.
I have had many clothes delivered to France and occasionally to an address in England and I have always been satisfied with everything My last order has just been deliverd today - a garment which was unavailable at the time. I am looking forward to wearing the complete outfit.
You have paid the postage of the second part of the order yourselves which I think is a very generous gesture. Thank you Till the next time!”
Hello Freda,
Thank you for your lovely review. We’re delighted to hear you’ve consistently had excellent service and that your latest delivery arrived today. It’s wonderful that the full outfit will be ready for you, and we’re glad you appreciated our gesture regarding postage.
Warm regards,
Madeleine.
“The service I received fropm Cotswold Collections was first class. The Christmas jumper I ordered is just ideal for my trip to Scotland. in my opinion it looks dressy enough for an informal dinner, should launder well wthout the horrors of woollen shrinking as in the past. Glood iurchase.”
“I am very pleased with the trousers that I recently received from you, the fit is just right, I have had them before and so knew they were for me, will more than likely be getting a navy pair soon. The delivery was also good. Many thanks.”
Hello Geraldine, thank you for your lovely review! We’re thrilled the trousers fit well and that you’re happy with the delivery.
Kind regards,
Madeleine.
“Like the clothes, but wish you did more 25 inch trousers, so I didn't have to shorten them. Thanks for careful packaging, trouser hanger and recyclable plastic.”
Hello Valerie, thank you for your lovely review, we’re glad you like the clothes and service. We appreciate your feedback about the 25 inch trousers and we’ll take your feedback into account for future styles.
Warm regards,
Madeleine.
“An elegant and lovely sweater. Unfortunately it was too snug - my figure not the sweater's fault!
Very efficient transaction - quickly sent, sadly returned and dealt with swiftly.
Thank you.”
Hello Angela, thank you for your lovely review! We're so glad to hear you found the sweater elegant and that the ordering/returns process was efficient. We appreciate your understanding and feedback regarding the sizing.
Warm regards,
Madeleine.
Hello Sheila, thank you for your wonderful review! We're delighted to hear that you appreciate the quality and style of our collections.
Warm regards,
Madeleine.
Thank you for your feedback, Daniela. I'm sorry to hear that the sizes you received did not meet your expectations. We strive to provide accurate sizing information, and your comments will help us improve. We appreciate your understanding and hope to serve you better in the future.
Warm wishes,
Madeleine.
“The delivery service was excellent and the coat I ordered was very nice. But it was much too big and the fabric was heavier than i had expected, so i have returned it and requested a refund rather than a replacement.”
Hello Patricia, thank you for your kind review! We're pleased to hear that you were satisfied with our delivery service and the coat's quality. We completely understand your decision regarding the sizing and weight of the fabric, and we appreciate your feedback.
Warm regards,
Madeleine.
“A beautiful skirt. Arrived on time and was careful packed. I am absolutely delighted with it and even my husband commented on how lovely it looked on.”
Hello Susan, thank you so much for your fantastic review! We’re delighted that you found the skirt beautiful and that it arrived on time. It’s wonderful to hear your husband complimented how lovely it looks on you!
Warm regards,
Madeleine.
Hello Susan, thank you for your lovely review! We’re thrilled to hear that you love the latest collection and appreciate the stylish, well-made items. Your support and feedback truly mean a lot to us!
Warm regards,
Madeleine.
Hello Anne, thank you for your wonderful review! We're so pleased to hear that you find our clothing to be of good standard and reasonably priced. Your satisfaction means the world to us, and we truly appreciate your feedback!
Warm regards,
Madeleine.
