CoutureCandy.com Reviews

Name: CoutureCandy.com
Address: 4050 W Sunset Rd, Suite H - Dock Door 25, Las Vegas, Nevada
Rating: 3.65

3.7 Rating 560 Reviews

67 %

of reviewers recommend CoutureCandy.com

About CoutureCandy.com:

Couture Candy is a premier online retailer offering a curated selection of high-end fashion from renowned designers. Founded with a passion for luxury and style, Couture Candy aims to provide a seamless shopping experience where customers can discover elegant prom dresses, sophisticated evening dresses, chic mother of the bride attire, and timeless special occasion dresses. Their collection embodies sophistication and glamour, featuring a range of styles and designs to cater to every fashion-forward individual. With a commitment to quality and customer satisfaction, Couture Candy continues to redefine fashion trends and elevate the shopping experience for customers worldwide.

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“Shipping was fast and reliable. Support team was easy to reach. Everything went smoothly.🥰”

Helpful Report

Posted 4 months ago

“Picked up this evening dress for an anniversary dinner and it fully ate—like I instantly felt taller and more put together the second I put it on. It’s giving effortless but still super polished, and the fit hugs in all the right places without making you feel trapped. My partner was obsessed and kept complimenting me all night, so you already know it hit. Plus it didn’t wrinkle at all even after sitting forever, which is honestly a win on its own. 10/10 energy, would wear again.”

Helpful Report

Posted 4 months ago

“should be allowed to return a dress that does not fit. accepting returns in a quick turn around should be acceptable for a refund”

Helpful Report

Posted 4 months ago

“Fast shipping with tracking number. Great communication . Dress was perfect”

Helpful Report

Posted 4 months ago

“Update. Customer Service did reach out to us in reference to our concerns and offered solutions to improve our experience. We are very appreciative of them understanding our concerns and addressing them in a timely manner. Thank you!”

Helpful Report

Posted 4 months ago

“My Amoris T609 strapless by Ladivine was great .All eyes on me at the wedding”

Helpful Report

Posted 4 months ago

“I’ve got to give credit where it’s due. I ordered this Shawl Style Evening Dress for my daughter, and it turned out to be a total win. The dress itself is stunning in a quiet, elegant way. The fit was perfect—no need for alterations—and the shawl added a timeless, classy touch. My daughter felt incredibly comfortable, and she looked like she stepped out of a fashion magazine—nothing too flashy, just pure elegance. What really stood out, though, was the customer service and delivery. The dress arrived well ahead of schedule, which was such a relief since we were cutting it close for the event. When I reached out with questions about fabric details and sizing, the customer service team was fantastic. They responded quickly, with real attention to detail, and helped me ensure I was ordering the right size. No hassles, no delays—just smooth sailing from start to finish. Honestly, it's rare that both the product and the service exceed expectations, but this one did. If you’re looking for a dress that’s as reliable as it is gorgeous, and you appreciate top-notch service, this is a solid choice. Highly recommend!”

Helpful Report

Posted 4 months ago

“My daughter bought a prom dress the picture show a orange dress and they send her wrong dress now they want to give her a 10 Percent of the purchase don’t want to accept the dress back even is their mistake.”

Helpful Report

Posted 4 months ago

“It is a scam! They send the wrong dress, the quality is so bad and they dont return or do any refunds and overcharge you so you end up paying double”

Helpful Report

Posted 4 months ago

“I ordered a dress for $750 and the beads fell off when she first got it. When we brought it to the tailor they continued to fall off. Half the beads are missing and now I have to buy her a new prom dress. I am completely disgusted. Do not purchase from this company!!”

Helpful Report

Posted 4 months ago

“I was expecting this to be kinda risky buying online, but it actually surprised me in a good way. It looks pretty much like the pics, and the color is spot on. The fit was decent, but I had to get a small adjustment. It’s lightweight and easy to wear, which I liked. Delivery was fast, too. Overall, I’m really happy with it for the price 👍”

Helpful Report

Posted 4 months ago

“This dress is my dream. It came within a week and made my prom unforgettable!”

Helpful Report

Posted 5 months ago

“This review is on the quality of the dress we purchased, not the experience with Contour Candy. We purchased a dress made by Portia and Scarlett. We saw the dress last year at a boutique but decided not to get it, it was beautiful. This year my daughter wanted it for prom, the local boutique no longer had it. We purchased the exact same dress with the same Dress ID number from Conture Candy. The dress we received looks very cheaply made with only half the bedazzle as the dress we saw in the boutique and the price was exactly the same. My daughter is crushed and unfortunately it’s too late to order another. When I saw the dress shipping from China, I should have known something was wrong!! We are so upset about the quality and looks of this dress for the price we paid when we know how it should look!! Unfortunately pictures would not upload of the dress on this site. Update. Customer Service did reach out to us in reference to our concerns and offered solutions to improve our experience. We are very appreciative of them understanding our concerns and addressing them in a timely manner. Thank you!”

Helpful Report

Posted 5 months ago

“Extremely fast shipping and good communication and customer service. They truly value their customer's experience with the brand.”

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Posted 5 months ago

“Terrible company- Very, very dishonest. Very, very dishonest company. Ordered $400 dress from them that was not on sale. Within 4 hours of having rec’d it, I attempted to return and/or exchange. They would not allow it. Seriously deceptive business practices. Not sure where the reviews come from that are on their page because nowhere can you review them on their page. so I question whether those reviews are authentic. However, if you will search them on any social media page, you will find lots and lots of people who have had the same and/or similar terrible experience. a dress & attempted within 4 hours of receiving to return or exchange. They refused to allow either. It wasn’t on sale & no where did it say it was not returnable. Deceptive business practices.”

Helpful Report

Posted 5 months ago

“Quick shipping, excellent communication throughout the shipping process. Dress arrived in great condition”

Helpful Report

Posted 5 months ago

“What to Expect Every Order! I’ve made several purchases from this store over time, usually when I’m comparing options and looking for something practical. While I tend to keep my expectations fairly balanced, my experiences here have been consistently positive overall. The customer service has been reliable. I’ve reached out a couple of times, and while the responses weren’t especially fast, they were clear and helpful enough to resolve my concerns without any issues. In terms of delivery, my orders have consistently arrived within the expected timeframes. Nothing particularly fast, but also no delays, which I appreciate. The process feels steady and predictable. The packaging has been consistently decent as well. Items arrive safely packed with no damage so far. It’s not overly premium, but it serves its purpose and keeps everything secure. I also reviewed their return policy, which is fairly structured with specific conditions. Returns are accepted within a limited timeframe and require items to be in original, unused condition with tags attached. The process includes requesting authorization before sending items back, and returns are issued as store credit rather than refunds to the original payment method. There are also some restrictions, such as final sale items not being eligible and potential deductions depending on the order. It’s not the most flexible policy, but it is clearly explained, making expectations easy to understand. Regarding product quality, I’ve been quite satisfied overall. My most recent purchase, the Neckline Convertible Tulle Gown, arrived exactly as described. The fabric and construction feel solid, and the gown fits comfortably according to the store’s size chart, which was very helpful in selecting the right size. I would advise other shoppers to consult the size chart carefully before ordering, as it makes choosing the correct fit much easier. The quality has been consistent and reliable, which keeps me coming back. The website is fairly easy to use. Navigation is simple, and I can usually find what I need without much effort. The size chart is helpful, especially for dresses like the Tulle Gown, and the checkout process is smooth, making repeat purchases convenient. One noticeable advantage is the pricing. Compared to some other stores I’ve tried, this one tends to be more affordable while still offering good quality, making it a practical option. I also like the variety of brands available. Having multiple options in one place makes it easier to compare products without needing to check multiple sites. All things considered, it’s the consistency across customer service, delivery, product quality, and sizing accuracy that makes this store dependable. That reliability is ultimately why I continue to shop here.”

Helpful Report

Posted 5 months ago

“I’ve had consistently positive experiences with this store over the years. As someone who regularly competes in pageants, finding gowns that are elegant, comfortable, high-quality, and reasonably priced can be challenging—but this store has made that process much easier. When I first started ordering, I was a bit unsure about the return policy, as it seemed strict at first. However, their customer service team was very helpful and patient in answering my questions, which made me feel more confident moving forward. I did need to make a return once, and the process was handled smoothly and professionally. I was able to reorder a gown that ended up being a great choice. The gowns themselves have consistently met my expectations. The fabrics feel high-quality, the fit is flattering, and the detailing is even more impressive in person. Overall, the designs translate very well from online to real life. Pricing is also a strong point. Compared to other stores I’ve tried, their gowns are more affordable, and the addition of rebates and coupons adds extra value. At this point, I feel comfortable ordering from this store and can rely on them for my pageant needs. Their gowns help me feel confident and prepared for the stage. If you’re looking for a good balance of quality, style, and value, this store is definitely worth considering.”

Helpful Report

Posted 5 months ago

“As a returning customer of CoutureCaNDY, I’ve really come to trust them — especially when it comes to offering authentic dresses. Even so, I still take time to read reviews before ordering, just to be sure. When I came across the Blush Ruffled Long Dress👗, I instantly loved it. Of course, I had that small hesitation that comes with online shopping — wondering if it would truly look the same in person. I browsed other options for a few days, but nothing compared to this one. I finally ordered it, and once again, CoutureCaNDY delivered. The dress was absolutely stunning and clearly authentic — the quality of the fabric, the craftsmanship, and the overall design all matched what I saw online. The color was spot-on, and the fit was incredibly flattering.💖 This kind of consistency is exactly why I keep coming back. Knowing I’m getting authentic, high-quality dresses gives me so much confidence when ordering. Another 5-star ⭐⭐⭐⭐⭐ experience for me!!!”

Helpful Report

Posted 5 months ago

“I haven’t received a dress, or a tracking number, or any clear answers on what happened to my order. It’s 5 days past when I purchased the dress. No manager would come to the phone to speak with me. I’m getting the run around about “shipping time and processing rimes” I paid extra $50 for expedited shipping & still nothing. No one can confirm they even gave the dress I purchased, or offering me an alternative. The whole thing has been frustrating and disappointing. I’ll never order from here again. There are low ry if other websites with similar deals. I’m beyond dissatisfied”

Helpful Report

Posted 5 months ago

CoutureCandy.com is rated 3.7 based on 560 reviews