Cover World Reviews

Name: Cover World
Rating: 4.54

4.5 Rating 629 Reviews

89 %

of reviewers recommend Cover World

Company Reviews

Metrics

Info

4.5

Based on 629 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email

About Cover World:

We sell custom made boat covers manufactured 100% in the USA by brands like Carver Covers. We stand by our products and take care of our customers.

Visit Website

Phone:

1-888-756-5673

Email:

sales@cover.world

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Cover World 5 star review on 3rd July 2026

228

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After receiving a non-customized style-to-fit cover from Cover World, I called and submitted a request to return or exchange the cover for a Custom or better fitting cover. I called and submitted my request well within the 30 days of purchase and delivery. I called and emailed many times to follow up on the request. Cover World declined my request and said it was against their return policy. My request was well within the limits of the Return Policy listed on their website, which they promote as "Custom Satisfaction is our #1 priority". This was a terrible experience. I would not recommend this company. They do not honor their policies which are clearly stated on their website, which provides customers a false sense of security when purchasing.”

Helpful Report

“Received a non-custom fit cover I ordered which did not fit property. Tried to contact the company to return/exchange for a custom fit cover. Coverworld did not accept my request and denied any return or exchange, although I was well within the 30 days and the terms under the Return Policy on their website. Terrible experience. I would not recommend purchasing from this company.”

Helpful Report

“I would give them no stars if I could. My advice is to measure your boat yourself. Do not rely on their recommendation for your make, model and year (which I did). It was too wide. Because installers are still backed up after the pandemic, I missed the 30 window to return. I cannot get a human to actually speak to. You have to leave a message when you call and they email you back a standard message. So frustrating! Horrible customer service!”

Helpful Report

“!!EXTREMELY DISSATISFIED!! I bought the Bimini top from Cover world for double what they cost on Amazon expecting 1) exact fit for my boat model 2) high quality material. Instead, the top was a generic size that fit “about right” after some manipulation. More upsetting, the eye end connectors on both sides broke immediately on install. Extremely cheap plastic parts. For $550, this product should ONLY come with stainless steel hardware, not offer that as an up charge from an already outrageously high price. Don’t waste your money. Buy from Amazon and upgrade your hardware. The only good from this experience is responsiveness from customer service. Unfortunately, their response was to replace the broken pieces with the same cheap plastic and deny my refund request.”

Helpful Report

“I have had a horrible experience do not do business with Cover World or Carver Covers!! I entered my boat model etc, they sent me a cover, it did not come close to fitting, I returned it and they will not give me my refund because they said it was not "first quality". The pictures they showed me had some pollen on the cover. It was a Carver cover, I had to deal with both Cover World and Carver, it was a total hassle! Do not do business with Carver or Cover World!!!!”

Helpful Report

“the boat cover was way to big!!! Was told if I sent it back they would charge me a 25%restocking fee”

Helpful Report

“I sent in many measurements of boat , spent alot of time doing so and sending them in. I waited very patiently for months to find out cover did not fit. I was very disappointed. Then it took several calls and emails to get my credit . I would not order from Cover Workd”

Helpful Report

“We have several rips in our cover and have put in 2 separate inquiries about what to do for the warranty return and no replies.”

Helpful Report

“The person that sold me the cover never answered the phone or returned phone call”

Helpful Report

“The cover did not fit like they said it would and they charged me about $275 to send it back. Read the fine print.”

Helpful Report

“I ordered an over the tower cover from Cover World and when I received the cover it would not fit. It was baggy where it shouldn't be and wouldn't cover the whole boat. They advertise a fit guarantee, so I contacted them about it. After a couple of weeks of getting the run around I was told that I didn't have a fitment issue and that carver (the maker of the cover) wouldn't take the return. The customer service rep was sympathetic to my plight, but couldn't do anything to allow me to return the product that didn't fit. For a company that advertises that they put customer satisfaction first this whole experience shows that they simply do not. In the end they traded me the over-the-tower cover that I wanted for a under-the-tower cover that I didn't want or need simply because it was that or keep the other cover that didn't fit. I figured something was better than nothing, but it wasn't at all what I wanted. If you get a cover that fits and doesn't have a problem, you may be happy, if you need customer service in any way, and your experience is anything like mine, you will be stuck with a worthless cover.”

Helpful Report

“Do not buy from this company spent almost $700 they sent us our order wrong color wrong purchase poor quality and we want to return and they want us to pay 25% fee and pay for return shipping going to take all our money just to return this junk back to them not ok!poor customer service”

Helpful Report

“I called to be sure that the cover for the wilderness systems recon 120HD would fit with the HD drive and was told it would. It’s not even close. So if you’re looking for a cover that covers the boat with the HD drive in place this is not your cover and don’t believe what they tell you. The cover is meant for the recon 120 without the HD drive.”

Helpful Report

“Don’t use this company. RIP OFF. Taking 10 weeks to receive the order for a simple Hobie Kayak Cover. I called after 4 weeks to cancel my order cause I can get it elsewhere much faster. They told me it would be a restocking fee of 25% on something that hasn’t even been made yet. RIP OFF. If the pattern is already cut as the guy on the phone said, why is it going to take an additional 6 weeks to receive it? RIP OFF. STAY AWAY FROM THIS COMPAN.”

Helpful Report

“The cover was a very poor fit (see photo), and the company was unwilling to accept my return because there were a couple of small smudges on it.”

Helpful Report

“never say i need wait 6 weeks. Terrible service”

Helpful Report

“Call to price match said to send the information were I found a better price. Next day sent me a e-mail said they could do it never could get them on the phone left message two times and sent e-mail.”

Helpful Report

“Communication within the company is poor. Shipped out wrong cover and now I’m waiting for processing again. It should have been expedited right away and shipped out to keep the customer happy but still waiting???”

Helpful Report

Hey Chris, We are currently working with you on your exchange. We agreed to pay for your first cover at no cost to you and submitted the exchange for the 2nd cover on the day you requested it. You are receiving a 2nd cover at no cost.

Cover World is rated 4.5 based on 629 reviews