CraftShack.com Reviews

Name: CraftShack.com
Rating: 4.80

4.8 Rating 871 Reviews

98 %

of reviewers recommend CraftShack.com

Company Reviews

Metrics

Info

4.8

Based on 871 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CraftShack.com:

CraftShack is the most trusted online bottle shop in the country, serving since 2013.

Visit Website

Phone:

8889202630

Email:

orders@craftshack.com

Location:

MADE IN USA © CraftShack, Inc.

CraftShack.com 5 star review on 2nd December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“CraftShack is a great business to buy from. They have a large selection to pick from. The shipping that they offer is awesome! I've had no issues what so ever. CraftShack is my first contact when looking for something. Thank You CraftShack!!!!”

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Posted 11 months ago

“CraftShack always stocks hard to find items. They are prompt and the delivery is always smooth.”

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Posted 11 months ago

Thank you so much for your review. We're happy to read that you are pleased with our service and selection. We are privileged to have you as one of our customers and look forward to your next order. Cheers, Team CraftShack

Posted 11 months ago

“I like Craft Shack and will order from them again! They have a great selection. My order was shipped quickly and it was packaged very well. I ordered from another company awhile ago and it arrived all damaged. Dealing with them was a nightmare.”

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Posted 11 months ago

“CraftShack has a great selection of whisk(e)y at respectable prices. Great customer service and fast shipping.”

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Posted 11 months ago

“I like the selection and the flat rate shipping for case of 24 pint cans. I think your new packaging (for a case of 24 pint cans) is far superior to your old packaging which used to wrap every can in bubble wrap, took ages to unwrap, required a larger box and one of the cans in my previous orrder was damaged because I dropped it trying to cut off the bubble wrap. The new packing in the box with cardboard separators and some styro peanuts was much better. Keep the new packaging.”

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Posted 11 months ago

“Great selection of beers with prompt shipping!”

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Posted 11 months ago

“Terrific service especially for those who have moved and departed a favorite local brewery. The shipping can be a bit pricey, so it's best to buy with that in mind.”

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Posted 1 year ago

“Love being able to try craft beers not readily available in Northern Virginia.”

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Posted 1 year ago

Thank you so much, David, for your 5 star rating of CraftShack.com! We are delighted to hear that you love being able to try craft beers not readily available in Northern Virginia. We appreciate your repeat purchases and look forward to serving you again in the future. Cheers, Team CraftShack

Posted 1 year ago

“While they have beers that are hard to get locally, their pricing is high, their shipping is expensive and the beers are not always super fresh. IE a 6 month old IPA.”

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Posted 1 year ago

“EXCEPTIONAL care taken in packaging! Customer service rep Ashley was EXTRAORDINARY and terrifically kind in first reaching out to see about convenient delivery for this purchase and then following up to ensure all had gone well. Would be impossible to recommend CraftShack more highly - they're WONDERFUL!”

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Posted 1 year ago

“Great selection this time.”

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Posted 1 year ago

Thank you so much, John, for the amazing 5 star rating you left for CraftShack.com! Your loyalty is greatly appreciated and we look forward to serving you again in the future. Cheers, Team CraftShack

Posted 1 year ago

“I love Broken skull American lager beer. I just wish I didn't have to order it all the way from California.”

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Posted 1 year ago

“I enjoy some of the alcohol like slipknot whiskey, motorhead whiskey and beer and Pantera beer. Plan to keep getting more of them.”

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Posted 1 year ago

Thank you so much for your 5 star rating of CraftShack.com and for being a loyal customer! I'm so glad you have been enjoying the alcohol you have been ordering - we plan to keep stocking our shelves with even more selection, so keep an eye out! Cheers, Team CraftShack!

Posted 1 year ago

“Good customer service. Although I had to call to find out that one of my orders could not be fulfilled and requested a refund. They did not reach out to me after two months I had to call.”

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Posted 1 year ago

“Great service wide verity of things to get”

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Posted 1 year ago

“I love Craftshack. As someone with celiac disease it’s really difficult to find a good gluten free beer. Craftshack always comes through with the goods! Cheers 🍻”

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Posted 1 year ago

“I love ordering from Craftshack. They have an amazing selection. The shipping is fast and the boxes are always very well packed. I will continue to be a customer, thank you Craftshack!”

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Posted 1 year ago

“These are the best beers you can make!!!!”

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Posted 1 year ago

Thank you for your 5 star rating, Harrison! We are thrilled to hear that you have had a great experience with CraftShack.com. We look forward to your next purchase! Cheers - Team CraftShack

Posted 1 year ago

“These rare brews were shipped promptly and safely made their way from CA to NY.”

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Posted 1 year ago

Thank you so much, Nathaniel, for your 5-star rating of CraftShack.com! I'm so glad to hear that our rare brews were shipped promptly and safely made their way from CA to NY. We really appreciate your kind words!

Posted 1 year ago

“Incredible selection, super quick delivery”

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Posted 1 year ago

Thank you, Perry, for your 5 star rating of CraftShack.com. We really appreciate you taking the time to let us know that you were pleased with our incredible selection and super quick delivery. Thank you for your support!

Posted 1 year ago

CraftShack.com is rated 4.8 based on 871 reviews