CraftShack.com Reviews

Name: CraftShack.com
Rating: 4.77

4.8 Rating 877 Reviews

97 %

of reviewers recommend CraftShack.com

Company Reviews

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Metrics

4.8

Based on 877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

8889202630

Email:

orders@craftshack.com

Location:

MADE IN USA © CraftShack, Inc.

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CraftShack.com 5 star review on 2nd December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service and great selection. Easy to work with and enjoyable way to try beer that is otherwise impossible to get locally.”

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Posted 5 years ago

Thank you for taking the time to write us a review, Jake! We are privileged to have you as a customer. We hope to see you again soon! Cheers, Team CraftShack

Posted 5 years ago

“The CraftShack team is wonderful. They curate a wonderful selection of beers and things arrive professionally and safely packaged. Gives us the opportunity to try great beers which we can’t find locally.”

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Posted 5 years ago

Thank you for your review! We are happy to hear that you are satisfied with our service and selection. We look forward to seeing you soon! Cheers, Team CraftShack!

Posted 5 years ago

“Easy ordering and quick shipment. Site is simple to use. Can’t beat delivery Beer!!!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write us a review. We are privileged to have you as a customer, and we hope to see you again soon! Cheers, Team CraftShack

Posted 5 years ago

“I bought 2 orders worth of beer, one was a gift for a friend and another was a gift to myself! Very happy with the beer I got and my experience.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write us a review. We are happy to hear that you were satisfied with your purchases and we hope to see you again soon! Cheers, Team CraftShack

Posted 5 years ago

“Good service. Just make sure you are at home to sign for delivery!”

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Posted 5 years ago

Thank you for taking the time to write us a review. We are privileged to have you as a customer, and we hope to see you again soon! Cheers, Team CraftShack

Posted 5 years ago

“Craftshack has one of the quickest and easiest-to-use check-out experiences I’ve seen and it’s one of the reasons I keep coming back. Plus, I always get a quick response from Customer Service which makes me feel like a valued customer. Thanks, Craftshack!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write us a review. We're happy to hear that you that you found our platform easy to use. We are privileged to have you as a customer, and hope to see you again soon! Cheers, Team CraftShack

Posted 5 years ago

“Great beer selection Always arrives in perfect condition Highly recommended”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write us a review, Robert! We are privileged to have you as a customer and that you enjoy our selection. We hope to see you again soon! Cheers, Team CraftShack

Posted 5 years ago

“I've used Craftshack several times now to share great beer with friends around the country. Each time, the selection has been great, the price has been right, and the shipping has always been prompt with zero broken bottles or cans! Definitely my preferred method of sharing beer at a distance!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write us a review. We're happy to hear that your buying experience was positive without any errors and that you're able to share you beers with your friends. We are privileged to have you as a customer, and hope to see you again soon! Cheers, Team CraftShack

Posted 5 years ago

“Great selection of beer and quick and efficient shipping. Top notch customer service as well”

Helpful Report

Posted 5 years ago

Hi Victor, thank you for taking the time to write us a review. We are privileged to have you as a customer and that you've been satisfied with our customer service. We hope to see you again soon! Cheers, Team CraftShack

Posted 5 years ago

“I love craft shack I’ve ordered from them two or three times and the products are great. It’s easy to keep track of your shipment from daily notifications and they sale quality beverages. Highly approved!”

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Posted 5 years ago

Thank you for taking the time to write us a review, Daniel! We are privileged to have you as a customer, and we hope to see you again soon! Cheers, Team CraftShack

Posted 5 years ago

“I love being able to find those beers i cant get on the east coast. Prices are reasonable and they ship it quickly. I tell my friends about it all the time.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write us a review. We are privileged to have you as a customer, and we hope to see you again soon! Cheers, Team CraftShack

Posted 5 years ago

“Love being able to receive beers I am not able to buy in my state. Pretty good value. Highly recommend.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write us a review, Stephen. We are thrilled that we are able to provide you beers you cannot get locally and privileged to have you as a customer. We hope to see you again soon! Cheers, Team CraftShack

Posted 5 years ago

“Craftshack always has new and fun stuff to try. The emails make it hard to resist not buying.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write us a review. We are privileged to have you as a customer and we hope to see you again soon! Cheers, Team CraftShack

Posted 5 years ago

“Love the selections, updated daily. Delivery has never been an issue and service is excellent.”

Helpful Report

Posted 5 years ago

Hi Lawrence, Thank you for much for your 5-star review! We're happy to hear the shipping experience was positive without any issue. We hope to see you again soon! Cheers, Team CraftShack

Posted 5 years ago

“Good selection of beers I can't get in AZ any other way other than traveling. They also have a good rewards system for loyal customers. I order at least once every two months and have never had an issue ordering or with shipping.”

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Posted 5 years ago

Thank you for taking the time to write us a review. We privileged to have you as a loyal customer and we hope to see you again soon! Cheers, Team CraftShack

Posted 5 years ago

“My experience with CraftShack has been great. They package the bottles very well and charge a fair price for shipping. I just wish sometimes I could get more than one bottle of some items. Overall I'm extremely pleased.”

Helpful Report

Posted 5 years ago

Hello Joel, Thank you for taking the time to write us a review. We are privileged to have you as a customer. If there is a certain product you wish to have more of, don't hesitate to reach out to our customer service team here: https://bit.ly/2QWb5nD, they'll be happy to ask the bottle shop for you. We are privileged to have you as a customer and hope to see you again soon! Cheers, Team CraftShack

Posted 5 years ago

“I have ordered from Craftshack several times. They have always been quick to respond to my inquiries. Any problems I had, which have been few, they were quick to resolve. I live in a state that doesn't offer many craft brews, so it is very convenient to order my favorites (which are stouts) from them.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write us a review. We are happy to hear that our team resolved your order issues quickly and you're able to enjoy brews you cannot get locally. We are privileged to have you as a customer, and we hope to see you again soon! Cheers, Team CraftShack

Posted 5 years ago

“Great variety!”

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Posted 5 years ago

Hello Christopher, Thank you for the 5-star rating! We are privileged to have you as a customer and we hope to see you again soon! Cheers, Team CraftShack

Posted 5 years ago

“Wide variety of different craft beers unseen in the part of the country where I reside. I also like the concept of being able to buy beer in singles form as opposed to be limited to purchasing the whole six or twelve pack.”

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Posted 5 years ago

Thank you for taking the time to write us a review. It is great to hear we were able to provide you with tasty beers you cannot get locally and that you enjoy the option to build your box of brews. We are privileged to have you as a customer, and we hope to see you again soon! Cheers, Team CraftShack

Posted 5 years ago

“Great beer selection and excellent customer service. I’ve ordered from CraftShack countless times and only once had an issue where the incorrect beer was sent. They responded very quickly and sent the beer I had ordered at no cost.”

Helpful Report

Posted 5 years ago

Thank you for your 5-star rating. We are pleased to hear that you are satisfied with our service, and our customer service team handled your issue quickly. We hope to see you again soon! Cheers, Team CraftShack

Posted 5 years ago

CraftShack.com is rated 4.8 based on 877 reviews