CraftShack.com Reviews

Name: CraftShack.com
Rating: 4.77

4.8 Rating 877 Reviews

97 %

of reviewers recommend CraftShack.com

Company Reviews

Questions

Metrics

4.8

Based on 877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

8889202630

Email:

orders@craftshack.com

Location:

MADE IN USA © CraftShack, Inc.

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CraftShack.com 5 star review on 2nd December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome place to find beers that aren’t available in grocery stores!”

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Posted 5 years ago

“The shipping cost leaves a lot to be desired, but they have outstanding selections and timely delivery.”

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Posted 5 years ago

Thank you so much for your 4-star review. Don't forget to take full advantage of our rewards program which offers additional perks. To learn more about your CraftShack Wallet, check out the link below: https://craftshack.com/pages/craftshack-wallet-welcome-to-our-rewards-program Thanks again for using our service. We hope to see you again soon! Cheers!

Posted 5 years ago

“Every box is like Christmas for beer lovers!! Nice variety of beers available and quick delivery. Wish I would have found it sooner!”

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Posted 5 years ago

“Easy to order “hard to get liquor” from Craftshack. Always properly packaged as well”

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Posted 5 years ago

“These folks have a good selection of beer, which changes almost daily. Many of the beers are ones not offered nation-wide. That is huge for people such as myself, who live in rural areas without a large retail store. All of my shipments are expertly packaged, and I have had no issues with the beers getting here safely. The one down-side for their service is inability to order beers and hold them until I have a full box. I have put several beers in my cart, (planning on filling a box in the next several days), only to fins out they are sold out by the time I place the order. This is unacceptable. If it's in my cart, I should have that item "reserved" in some way. Otherwise, carts serve no purpose except on the day I actually place the order. Really pisses me off.”

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Posted 5 years ago

“Easy to use website for ordering. Fast responses to questions. Speedy delivery.”

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Posted 5 years ago

“Very quick shipment.”

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Posted 5 years ago

“My husband and I love CraftShack! We have had so many amazing beers that we never would have been able to get where we live. Their website is easy to use and they carry a variety of beer styles. Theie loyalty program is great - offering points based on what you buy, reviews, birthdays, etc. I would recommend CharftShack to any beer lover.”

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Posted 5 years ago

“CraftShack has allowed me to try some beers I can't find locally. They have a great rewards program. Shipping could be a bit cheaper.”

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Posted 5 years ago

“Craftshack gets some unique imported beers and makes them available to us here in the states.”

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Posted 5 years ago

“Can be a little expensive at times but usually have a really good selection. Customer service was helpful and efficient the one time out of dozens that my order didn’t come through properly. Delivery time takes around 5-7 business days.”

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Posted 5 years ago

“Frankly, it's amazing to be able to get beer in NC from CA that isn't normally distributed here. That alone is reason enough to check them out. If we can get some more of you to try them out, maybe they can expand their selection!”

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Posted 5 years ago

“I love the selection way better then all of my local stores. If I had to say one thing I didn’t like it would be shipping prices. But the company itself is great.”

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Posted 5 years ago

“Craftshack has been awesome! They have a great rewards program and even throw in extras sometimes!”

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Posted 5 years ago

“Ordering is quick and easy. I really appreciate the email updates with new beers, deals, and things to try. The selection is nice as well and new things are constantly being added.”

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Posted 5 years ago

“I have bought beer from Craftshack many times and have always been extremely satisfied with the service, speed, and quality of their website and ultimate delivery.”

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Posted 5 years ago

“Craftshack has a great selection of beers that rotates constantly. The reward system is really nice if you’re a frequent customer. The customer service is elite. The shipment is packed well.”

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Posted 5 years ago

“Great selection, reasonable shipping prices. I no longer buy from any other site!”

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Posted 5 years ago

“Always had a good experience with CraftShack.com. They ship new and interesting beers across the country and they always arrive carefully packed. And delicious!”

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Posted 5 years ago

“It is a OK place too shop, nice shipping price, but some beeers are very overpriced! Hard to get my credit for other purchases.”

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Posted 5 years ago

CraftShack.com is rated 4.8 based on 877 reviews