CraftShack.com Reviews

Name: CraftShack.com
Rating: 4.77

4.8 Rating 878 Reviews

97 %

of reviewers recommend CraftShack.com

Company Reviews

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Metrics

4.8

Based on 878 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

8889202630

Email:

orders@craftshack.com

Location:

MADE IN USA © CraftShack, Inc.

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CraftShack.com 5 star review on 2nd December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Living where I have to live, there are few options for receiving beer from online sources. Fortunately, dealing with your site has been a breeze. The search option usually works fast. There are always some products that you don't carry that I would really like to buy, like Sierra Hoptimum in season, Ninkasi IPAs. But I always find something of interest. Feedback during the delivery phase has been good. Is there a way to have you hold a shipment at FedEx Office?”

Helpful Report

Posted 6 years ago

Thank you for taking the time to leave us a review, Michael! We take pride in our ever-growing collection and work hard to make sure we can cater to customers' needs and request, so if there a specific product you're looking, please don't hesitate to reach out to our Customer Service Support team (here -->https://bit.ly/34VAUYT), they'll be happy to check product availability for you. In regards to your last question, hold at location for pick-up is definitely an option. Again, simply, send our awesome customer service team a request ticket using the link above, and they'll make that happen for you. Thank you for your support. We are privileged to have you as one of our customers and hope to see you again soon! Cheers!

Posted 6 years ago

“Nice selection of beers not available in the NW. Fast shipping is nice as well.”

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Posted 6 years ago

“I love the convenience and selection of CraftShack. It’s my go-to site for accessing beer and liquor not commonly found on my store shelves. I’ve been a regular customer for years.”

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Posted 6 years ago

“Great selection. I've been able to great beers over the years that I could not get locally.”

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Posted 6 years ago

Hi Cindy, your review means a lot to us. Thank you for choosing CraftShack. We look forward to your next order!

Posted 6 years ago

“Excellent beer selection that I can't get locally!!”

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Posted 6 years ago

“Craft Shack has a really wide and great selection to pick from. Craft Shack all the way!”

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Posted 6 years ago

Thank you for your positive comment and 5-star rating. Feel free to call us or send us an email if there is anything we can help you with. Cheers!

Posted 6 years ago

“Tons of selection. Shipping is a bit pricey, but worth getting different types of brands.”

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Posted 6 years ago

Thank you for your 5-star rating! Don't forget to take full advantage of our rewards program which offers shipping perks and additional discounts by leaving product reviews, and other activities. :) To learn more about your CraftShack Wallet, check out the link below: https://craftshack.com/pages/craftshack-wallet-welcome-to-our-rewards-program Thanks again for using our service. If there's anything you need, please know we're always a phone call away. Hope to see you again soon!

Posted 6 years ago

“One of the best places online to purchase beer. Good selection, excellent customer service, and quick shipping. Not to mention reasonable shipping prices. I definitely recommend Craftshack.”

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Posted 6 years ago

Thank you for choosing CraftShack. Your review means a lot to us. We are privileged to have you as our customer and look forward to your next order. Cheers!

Posted 6 years ago

“Crafshack has everything youre looking for. I order a lot of beers from the west coast that I can't get around here on the east coast. Normally takes around a week to get to me after I order.”

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Posted 6 years ago

We appreciate you taking the time to leave us a 5-star review! We're happy to have you as one of our customers. If there's anything you need, please know we're always a phone call away or email. Hope to see you again soon! Cheers

Posted 6 years ago

“Always been a quick delivery with products as advertised, great selection.”

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Posted 6 years ago

Hi Kyle, thank you for sharing this great review and for choosing CraftShack. Please visit us again soon! Cheers

Posted 6 years ago

“CraftShack.com is a a great and welcome service for those of us living way out in the country but who still want to choose from a variety of the best craft beers. The alternatives are 6+ hours to the big cities or doing without.”

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Posted 6 years ago

Thank you for choosing CraftShack. Your review means a lot to us. We are privileged to have you as our customer and look forward to your next order. Cheers!

Posted 6 years ago

“Great beer great pricing”

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Posted 6 years ago

“Great selections and never have had a bad experience!”

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Posted 6 years ago

Thank you for your positive comment and 5-star rating. We are privileged to have you as customer and look forward to your next order. Cheers!

Posted 6 years ago

“Provides awesome service and access to products I wouldn’t normally find in my local liquor store”

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Posted 6 years ago

“This is the way to experience new beers and not invest too much into it. Don't like a beer oh well you only got one, like a beer you start feeling out the brewery you like”

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Posted 6 years ago

“Excellent service and great selection of beer. Highly recommended. Although I wish they’d bring back the monthly IPA variety pack!”

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Posted 6 years ago

“Great selection of beers that I don’t have access to in my area. Never a problem with deliveries.”

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Posted 6 years ago

Hi Jeff, thank you for much for your 5-star review! We're happy to hear that you are pleased with our service. We take pride in our ever-growing collection. If there's anything you need, please know we're always a phone call away or email. Hope to see you again soon! Cheers!

Posted 6 years ago

“CraftShack offers many of the beers that I have difficulty finding in my home State as well as many California based brews that I would not normally have access to. All beers are well packaged and sent in a timely manner. Thanks guys!”

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Posted 6 years ago

Hi Todd, thank you for sharing this great review! We appreciate you choosing CraftShack, and please visit us again soon! Cheers

Posted 6 years ago

“Great selection that i cannot get locally. Always well packaged and haven't had anything break.”

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Posted 6 years ago

Hi Casey, thank you for the 5-star review and choosing CraftShack. We truly appreciate your support. If there's anything you need, please know we're always a phone call away. Hope you enjoy your next order! Cheers!

Posted 6 years ago

“Great online beer store! They have a point system so you can receive discounts. A good selection of brews and early access to rare bottles if you qualify. Cheers”

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Posted 6 years ago

Thank you for taking the time to leave us a review. We are privileged to have you as one of our customers. We take pride in our ever-growing collection and rare beers and work hard to make sure we can cater to customers' needs and request. If there's anything you need, please know we're always a phone call away. Hope to see you again soon! Cheers!

Posted 6 years ago

CraftShack.com is rated 4.8 based on 878 reviews