CraftShack.com Reviews

Name: CraftShack.com
Rating: 4.77

4.8 Rating 877 Reviews

97 %

of reviewers recommend CraftShack.com

Company Reviews

Questions

Metrics

4.8

Based on 877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8889202630

Email:

orders@craftshack.com

Location:

MADE IN USA © CraftShack, Inc.

Write Your review

Tell us how CraftShack.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CraftShack.com 5 star review on 2nd December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything arrived in perfect condition and in a timely manner.”

Helpful Report

Posted 5 years ago

Thank you for the 5-star rating. We're so glad to hear that you are satisfied with our service and look forward to your next order. Cheers

Posted 5 years ago

“I do not live in a city and Craftshack allows me to procure amazing beer that I would never be able to experience unless I lived in a major city or was traveling all the time. I also really enjoy being able to get my hands on beers brewed all over the great USA. Great Website. Great service. It has changed my life for the better.”

Helpful Report

Posted 5 years ago

Thank you for the 5-star rating. We're so glad to hear that you are satisfied with our service. We really appreciate your review and look forward to your next purchase soon! Cheers

Posted 5 years ago

“Craftshack is my go to for beers I can't get in Houston good select and price. Keep it up!!”

Helpful Report

Posted 5 years ago

Thank you for your positive comments and 5-star rating. We're happy to hear that we are your go to for craft beer. Thank you for your business and hope to see you again soon! Cheers!

Posted 5 years ago

“We have an abundance of excellent breweries in Colorado, however we don't get a good variety of beers from across the country. Craftshack allow me the opportunity to sample many beers I have read and only dreamed about enjoying. For the same price for a draft at the local pub I can enjoy a ice cold glass poured right at home. Service is fast and dependable. I have tried the other beer ship companies but they tend to be much slower at shipping and what they show on their sites isn't always available. I order 24 beers a month. I call it having my monthly.”

Helpful Report

Posted 5 years ago

Hi Bert, thank you for taking the time to write about your feedback. It is wonderful to hear that you were satisfied with our service and that we were able to provide you the opportunity to sample beers you cannot get locally. We are privileged to have you as a customer and look forward to your next order. Cheers!

Posted 5 years ago

“Nice way to get beers you can't get in your area.”

Helpful Report

Posted 5 years ago

Hi Jason, thank you for much for your 4-star review! We're happy to hear that you are able to enjoy beers you can't get locally. We take pride in our ever-growing collection. If there's anything you need, please know we're always a phone call away. Hope to see you again soon! Cheers!

Posted 5 years ago

“Professionalism, excellent customer care service. Absolutely satisfied”

Helpful Report

Posted 5 years ago

Thank you for your 5-star rating. We're so glad to hear that you're satisfied with our service. Please come visit us again soon! Cheers!

Posted 5 years ago

“Good selection of brews I can't get local, quick shipping. Love it!”

Helpful Report

Posted 5 years ago

Hi Steven, thank you for sharing your review. We are thrilled to hear that you're able enjoy brews you can't get locally, please visit us again soon! Cheers!

Posted 5 years ago

“Excellent beer selection, fast shipping and fantastic customer service. 5 stars!”

Helpful Report

Posted 5 years ago

Your review means a lot to us. Thank you for choosing CraftShack. We look forward to your next order!

Posted 5 years ago

“Craft shack is a very responsive and efficient business.They communicate with you if there are any shipping issues and quickly resolve any problems with your order. The only improvement i could suggest would be wider selection of beers.”

Helpful Report

Posted 5 years ago

Thank you for sharing this great review! Please visit us again soon! Cheers!

Posted 5 years ago

“I love this company as it has allowed me to try some beers I can't find locally, especially the Deftones collaboration beers with Belching Beaver! I just wish shipping was a bit cheaper and faster as sometimes I have to wait a few weeks to get my beer. But I love this company and will continue to order more🍻”

Helpful Report

Posted 5 years ago

“Wow, excellent selection, fast dependable shipping and excellent customer service! My go to for my beer addiction!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review. We are privileged to have you as one of our customers. We take pride in our ever-growing collection and work hard to make sure we can cater to customers' needs and request. If there's anything you need, please know we're always a phone call away. Hope to see you again soon! Cheers

Posted 5 years ago

“Customer service top notch, fast shipping, hassle free, and packaged great! Thank you!”

Helpful Report

Posted 5 years ago

Thank you so much for your 5-star review and positive words, we hugely appreciate it. If there's anything you need, please know we're always a phone call away. Hope to see you again soon!

Posted 5 years ago

“Best customer service! Excellent choice of the newest selection in craft beer! ❤️🍻🍻❤️”

Helpful Report

Posted 5 years ago

Hi Brendan! Thank you very much for your five-star feedback. We are looking forward to your next order! Cheers!

Posted 5 years ago

“I’ve ordered from Craftshack several times and have had nothing but good experiences with them. The selection of beer is great. Orders are fulfilled in a timely manner, and well packed when shipped. Great customer service too!! - responsive and prompt. Looking forward to placing my next order!”

Helpful Report

Posted 5 years ago

Thank you so much for your 5-star review! We're happy to hear that you found our service seamless without any faults. If there's anything you need, please know we're always a phone call away. Hope to see you again soon!

Posted 5 years ago

“Amazing selection! Shipping cost is great and allows you to buy and try lots of different stuff with one low shipping cost! Plus email updates for stuff you may like or when sold out things are back in stock is one more great feature!”

Helpful Report

Posted 5 years ago

We appreciate you taking the time to leave us a review. If there's anything you need, please know we're always a phone call or email away. Cheers!

Posted 5 years ago

“Really easy to find the product. Better product availability than the competition. Good pricing. Quick & accurate delivery !”

Helpful Report

Posted 5 years ago

Thank you for your 5-star review! Hope to see you again soon!

Posted 5 years ago

“Great company! They ship fast. They have an awesome rewards program. I have dealt with customer service one time to change where my order would be picked up and they were very friendly and knowledgable. Oh, and they have beer.”

Helpful Report

Posted 5 years ago

Thank you for the positive review, John! We're happy to hear that our customer service team was able to help assist you with receiving your shipment and that you are using our rewards program. Thank you for choosing CraftShack, and please visit us again soon!

Posted 5 years ago

“Have a great variety of beers by style and brewery. Easy purchasing process, clear shipping policy and timely delivery.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review. We are privileged to have you as one of our customers. We take pride in our ever-growing collection of beers. If there's anything you need, please know we're always a phone call away. Hope to see you again soon!

Posted 5 years ago

“CraftShack is a great company. My brother in law is a huge craft beer fan, so I got this for him as a gift. He absolutely loved it. Then I got one for my brother as a gift and he was so happy to receive it. Will definitely continuing purchasing from here. Great customer service and a great product!”

Helpful Report

Posted 5 years ago

Hi Kathryn, thank you for the 5-star review and choosing CraftShack. We truly appreciate your support. If there's anything you need, please know we're always a phone call away. Hope to see you again soon!

Posted 5 years ago

“Craftshack consistently has a great offering of beers. I love the selection.”

Helpful Report

Posted 5 years ago

Hi Seth! We appreciate you taking the time to leave us a review. We are privileged to have you as one of our customers and hope to see you again soon! Thank you for your business!

Posted 5 years ago

CraftShack.com is rated 4.8 based on 877 reviews