CraftShack.com Reviews

Name: CraftShack.com
Rating: 4.77

4.8 Rating 877 Reviews

97 %

of reviewers recommend CraftShack.com

Company Reviews

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Metrics

4.8

Based on 877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8889202630

Email:

orders@craftshack.com

Location:

MADE IN USA © CraftShack, Inc.

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CraftShack.com 5 star review on 2nd December 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection and excellent customer service. Packers show attention to detail when making sure your product arrives safe!”

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Posted 6 years ago

“Supreme”

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Posted 6 years ago

“Quick shipping and great delivery service!”

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Posted 6 years ago

“Craftshack is awesome. I live in Virginia & don't have access to great beers out on the west coast. Craftshack helped me get my favorite beers from Knee Deep Brewing Company...along with some other interesting selections. They shipped in one box & were well-protected. I will totally order from them again.”

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Posted 6 years ago

“Great place to get hard to find beer! Great customer service and quick delivery! 5 star place!”

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Posted 6 years ago

“Excellent selectio, great to see San Diego beers well represented”

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Posted 6 years ago

“I was skeptical at first, but after placing my first order I will now be ordering all my craft brews from CraftShack. Not only do they have some hard to find Limited Edition beers, but they also have fast and fair service as well. Definitely have recommended this to my friends and family!!!”

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Posted 6 years ago

“Always has the best selection of beers that is updated regularly. When I place an order it is delivered only just a few days later. It’s the best part of my month when I browse for new beers to try that I wouldn’t be able to find anywhere near my location.”

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Posted 6 years ago

“Great online ordering experience. Shipping has been a little slow at times, but they do give fair warning concerning shipping times. Have ordered from here many times.”

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Posted 6 years ago

“The order process is easy, the packaging is impressive and the beer selection is phenomenal. I enjoy purchasing beers that are not generally available in my market and having them delivered to me. Cheers.”

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Posted 7 years ago

“Also a few times I've had to call customer service regarding shipping, and the gal I spoke to on all occasions was extremely helpful and apologetic for the separation of multiple packages.”

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Posted 7 years ago

“I've probably ordered roughly 100 times from Craftshack. They do an outstanding job. If an issue pops up, which is rare, they are always quick to make it right. I highly recommend doing business with them. Great company and great beer!”

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Posted 7 years ago

“Definitely the online store to go when purchasing West Coast beers. Awesome service!”

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Posted 6 years ago

“Seriously Craftshack is amazingggg! My husband is a HUGE Deftones fan so when I found out about their beer collaboration with Belching Beaver I was excited to surprise him with some...until I realized we live in TEXAS where there is none to even purchase out here. Truly thought all was lost until I came across Craftshack. Lifesavers!! Now the Deftones are on the 4th collaboration, and we like to keep our fridge stocked, so every few weeks we make a order! It's also made us try other beer we had no clue was out there! We have plenty of times recommended this site on Instagram and Facebook to other people who don't have the Deftones beer sold in their area like us. Easy ordering and great delivery!! Bottles and cans are always nicely packaged! Keep being awesome Craftshack, Cheers!”

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Posted 6 years ago

“I have ordered from this site over 5 times now and never had one discrepancy. Every bottle/can shows up in perfect condition in a timely manner.”

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Posted 6 years ago

“Very fast shipping and amazing selection. If there is a problem with the order, which doesn't happen very often, they have great customer service and will work to fix it.”

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Posted 7 years ago

“Excellent online beer store. Ordered from them many times. Never had any issues. Everything arrives in a box that does not disclose that its beer.”

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Posted 6 years ago

“Love CraftShack, lots of great beers and fair prices. Highly recommend using their services”

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Posted 6 years ago

“So far, I've had 2 orders delivered successfully. No issues. Beers were all intact. Easily accessible website. Solid rotating selection of beers I can't get in MA. Wish the shipping cost was a tad more affordable but that's my only critique. I look forward to ordering again.”

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Posted 6 years ago

“Great selection of brews and good descriptions Delivery is quick and I really like the flat rate shipping!”

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Posted 6 years ago

CraftShack.com is rated 4.8 based on 877 reviews