CraftShack.com Reviews

Name: CraftShack.com
Rating: 4.77

4.8 Rating 877 Reviews

97 %

of reviewers recommend CraftShack.com

Company Reviews

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Metrics

4.8

Based on 877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

8889202630

Email:

orders@craftshack.com

Location:

MADE IN USA © CraftShack, Inc.

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CraftShack.com 5 star review on 2nd December 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication as I waffled on my purchase decision. Beers arrived in pristine condition and were excellently packed. Very fast shipping, faster than I expected. Only dismay is $35 min, a bit out of my budget which led to the waffling. Candidly don't plan on buying again any time soon due to that minimum. But the coupon might change that :)”

Helpful Report

Posted 6 years ago

“Good Selection with some unique beers always available, fast processing and shipping, have become a regular customer”

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Posted 6 years ago

“Great beer selection and excellent customer service. Been a customer for a few years and love the site. Cheers!”

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Posted 6 years ago

“Our package arrived very neatly packed and wrapped. We have ordered quite a few varieties of IPAs and so far, my husband says that the Almanac Love Hazy IPA is by far the best and smoothest IPA he has ever tasted. We are rating each beer according to how much we like them for reordering. We love the variety of all beers offered and are sure to order regularly. In my state, you do have to be home to offer a signature, but you can arrange to have the package held at the delivery service for pickup through the delivery service online to avoid missing the package when you are out. So far, we are very please with all of the beers we have tried. They have interesting varieties you cannot find just anywhere, like the Evil Twin Key Lime Pie. We are happy with our order. Sincerely, Elizabeth & Ron McIntosh Cincinnati, Ohio”

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Posted 6 years ago

“This is my go-to place for rare and hard to find beers. Prices are fair and selection is great. Just ordered aome unique Belgian geuze and they arrived in perfect condition on time. Look forward to future purchases with CraftShack.”

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Posted 6 years ago

“Living in Ohio, we have a lot of great breweries; but with Craftshack, you get an expanded selection of beers that aren’t otherwise distributed out east. With great shipping rates, new offerings, and responsive customer service, I won’t buy from any other on-line beer retailer.”

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Posted 6 years ago

“Amazing”

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Posted 6 years ago

“I really enjoy ordering beer from CraftShack. I am able to get beer that isn't available at any store on the east coast. The delivery is fast and I enjoy the great selection.”

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Posted 6 years ago

“Excellent customer service and a great selection of beers. I really enjoyed the ratings section to help choose an array of beers.”

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Posted 6 years ago

“I don't order beer to often anymore for financial reasons but when I do I use Craftshack it's simple, easy, selection is top notch. Beers have been fresh so far when I have ordered haven't had anything skunky, malty or old. It's a seriously good service for getting a great variety of beers from everywhere without having to leave the house.”

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Posted 6 years ago

“Bottles were as described, shipped fast, packed appropriately, and arrived safely. Great transaction!”

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Posted 6 years ago

“A huge selection of fantastic...hard to get beers! A truly great and fun shopping experience. An absolutely awesome beer lovers website!”

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Posted 6 years ago

“Amazing customer service and quick delivery!”

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Posted 6 years ago

“It's very satisfying to have a world class choice of craft beers at my choosing and in days at my door. What's not to like?”

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Posted 6 years ago

“Prolly one of the best places to buy alcohol on the internet! They have a great selection of craft beers from all over, along with having an awesome selection of high end whiskey and bourbon too!”

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Posted 6 years ago

“Awesome service. I was able to get my hotlanta bound sister her favorite new england beer. Thank you!!!!!”

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Posted 6 years ago

“Easy to navigate”

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Posted 6 years ago

“Fast delivery, friendly service and plus A+++ on packaging.”

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Posted 6 years ago

“Customer service very fast to answer all my inquiries. Shipment is fast too.”

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Posted 6 years ago

“Great selection of craft brews you might not be able to get in your area! Have ordered a few times through CraftShack and have never run into any isssues. Highly recommend!”

Helpful Report

Posted 6 years ago

CraftShack.com is rated 4.8 based on 877 reviews