CraftShack.com Reviews

Name: CraftShack.com
Rating: 4.77

4.8 Rating 877 Reviews

97 %

of reviewers recommend CraftShack.com

Company Reviews

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Metrics

4.8

Based on 877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

8889202630

Email:

orders@craftshack.com

Location:

MADE IN USA © CraftShack, Inc.

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CraftShack.com 5 star review on 2nd December 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used CraftShack from time to time over the last 5 years, however since the Pandemic came about, I have been a very satisfied and regular customer. I can count on CraftShack for having a great selection of products, not to mention very fresh and recently produced. I am one who does not look forward to going out during these times to buy spirits, thanks to CraftShack they have that situation covered”

Helpful Report

Posted 4 years ago

Thank you for sharing this great review and for choosing CraftShack to quench your thirst during this time of uncertainty. We are honored to have you as one of our loyal customers and look forward to your next purchase. Cheers!

Posted 4 years ago

“I used this site a couple of times before COVID hit but this service has been a life saver for having beer shipped to me! I used to travel a lot and was able to bring home beer from all over but with not traveling this site has allowed me to still be able to try beers from all over, all without leaving the comfort of my home!”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave a 5-star review! We're happy to be of service during these tough times. We take pride in our ever-growing collection, so if there is something you wish to see or craving to taste again, please know we always welcome recommendations or special requests here: https://bit.ly/3gWzd3E. Hope to see you again soon! Cheers We are so glad to hear you can enjoy products you may not get to try locally and hope to see you again soon. Cheers!

Posted 4 years ago

“Awesome brew selection (though I wish it was even larger) and always new items being added. Super fast delivery and very well packed boxes to avoid damaged cans/bottles. Thanks so much for offering shipping!”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave a 5-star review and feedback for more larger - I'll be sure to pass this along to our products team. We are privileged to have you as one of our customers. If there's anything you need or would like to see in our collection, please know we're always taking recommendations. Hope to see you again soon. Cheers!

Posted 4 years ago

“CraftShack has an impressive and ever-evolving collection of beers to choose from. It definitely helps this IPA lover residing in the South get his fix on high-quality West Coast IPAs.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave a 5-star review! We take pride in our ever-growing collection and work hard to make sure we can cater to everyone's taste palate. So glad to read you can enjoy West Coast products you may not get to try locally and hope to see you again soon. Cheers!

Posted 4 years ago

“Excellent selection, service and delivery. Love the website and the speed of processing and delivering orders.”

Helpful Report

Posted 4 years ago

Thank you so much for your 5-star review! We're happy to hear that you found our service positive. If there's anything you need, please know we're always a phone call or email away away. Hope to see you again soon. Cheers!

Posted 4 years ago

“The best selection of craft beer in the web”

Helpful Report

Posted 4 years ago

Thank you so much for your review! We're glad to read that our collection is the best and hope to serve you again soon. Cheers!

Posted 4 years ago

“Really enjoy this website to purchase ciders and meads that I can’t get locally. Always great selection and pretty quick turnaround on orders.”

Helpful Report

Posted 4 years ago

Hi Angelina, thank you for taking the time to write us a review. It is great to hear we were able to provide you with ciders you cannot get locally and that you enjoy our service. We are privileged to have you as a customer, and we hope to see you again soon! Cheers, Team CraftShack

Posted 4 years ago

“I live on the east coast and really missed my west coast beers. IPAs are my favorite. I have ordered several half cases, recommend purchases and beer selections I put together. Service is great, fast delivery and a great selection of beers. I do have to say that one delivery had a damaged bottle. Customer service was fast to respond and replace. Positive.”

Helpful Report

Posted 4 years ago

Thank you for the positive review, Robert! At CraftShack, we never want to leave a customer unsatisfied, as it is our commitment to see that we keep to our code of 100% satisfaction guaranteed to all our customers. So we're happy to hear that our customer service team was able to resolve your order issue immediately. Thank you again for sharing your experience with us and look forward to your next order! Cheers!

Posted 4 years ago

“CraftShack has an amazing selection of microbrews. I’ve been a faithful east-coast customer for two years and really enjoy the access to the west coast IPAs (Modern Times is a favorite!) and small batch brews.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave a 5-star review and for choosing CraftShack! We are privileged to have you as one of our customers and look forward to your next order. Cheers!

Posted 4 years ago

“These guys offer an amazing variety of adult beverages to please whatever your palate may desire. I have had great luck with prompt shipping and never any damaged goods. Have enjoyed a good many beverages that i would not have been able to purchase in my home market, adding to the fun .”

Helpful Report

Posted 4 years ago

Thank you for the 5-star review and choosing CraftShack. We take pride in our ever-growing collection and work hard to make sure we can cater to customers' needs when it comes to beverages. If there's anything you need, please know we're always a phone call and email away. Hope to see you again soon! Cheers!

Posted 4 years ago

“Craft Shack has an enormous selection of beverages at great prices. Shipping is super fast as well. Will definitely keep buying from them!”

Helpful Report

Posted 4 years ago

Hi Omar, thank you for taking the time to write a review. We take pride in our ever-growing collections and work hard to make sure we can cater to our customers' needs and request. We are privileged to have you as one of our customers and look forward to your next order. Cheers!

Posted 4 years ago

“I love craftshack! Fresh new beer, delivered to my house!! Can it get any better?”

Helpful Report

Posted 4 years ago

Hi Celina, Thank you for taking the time to write us a review. It is great to hear we were able to provide you with tasty beers right to your door. We are privileged to have you as a customer, and we hope to see you again soon! Cheers, Team CraftShack

Posted 4 years ago

“Always receive my items greatly packaged!”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write us a review. We're happy to read that you have been satisfied with the packaging and hope to see you again soon! Cheers, Team CraftShack

Posted 4 years ago

“I have ordered at least 10 large shipments from Craftshack and have been satisfied every time. It's nice to be able to get beers that are unavailable in my area.”

Helpful Report

Posted 4 years ago

Thank you for your 5-star rating. We are pleased to hear that you are satisfied with our service and hope to see you again soon! Cheers, Team CraftShack

Posted 4 years ago

“Great selection and quick ship! Great to be able to get beers that I wouldn't otherwise have access to. Customer service is very responsive.”

Helpful Report

Posted 4 years ago

Thank you for sharing your review! We are glad to hear that you are satisfied with your service. We are privileged to to have you as a customer and hope to see you again soon. Cheers!

Posted 4 years ago

“Good selection of craft beers and always the latest and greatest. Fast shipping and great customer service.”

Helpful Report

Posted 4 years ago

Thank you for your 5 star review! We are glad to see that you are enjoying our service so far and hope to see you again soon. Cheers!

Posted 4 years ago

“My favorite place to shop! Both beer and spirits...seamless experience and great, fast shipping.”

Helpful Report

Posted 4 years ago

Thank you for the 5-star review and choosing CraftShack. We are glad to read that we're your favorite shop for your beer and spirit needs. We hope to see you soon! Cheers

Posted 4 years ago

“Great beers for any palette.”

Helpful Report

Posted 4 years ago

Thank you very much for your five-star review, Bob! We are looking forward to your next order! Cheers

Posted 4 years ago

“Moving from a city to a more rural area it is hard to find a beer selection I’m used to. CraftShack allows me to explore new or limited series beer and have them shipped right to my door.”

Helpful Report

Posted 4 years ago

Thank you so much for your 5-star review! We're happy to read that you found our service positive and you are able to enjoy brews you cannot find locally. If there's anything you need, please know we're always a phone call away or email away. Hope to see you again soon. Cheers!

Posted 4 years ago

“The beer selection is fantastic, and the shipment time from store to door is minimal. I really like that a lot of top breweries and hard to find beers (especially in my area) are available. I also like the limits applied to the rare beers, allowing more customers the chance to sample. Keep up the GREAT work!”

Helpful Report

Posted 4 years ago

Thank you so much for your 5-star review. We're happy that we can provide top breweries and rare products that you cannot get locally. Hope to see you again soon. Cheers!

Posted 4 years ago

CraftShack.com is rated 4.8 based on 877 reviews