Creditfix Reviews

Name: Creditfix
Address: 4 West Regent Street, Glasgow
Rating: 4.29

4.3 Rating 2,013 Reviews

82 %

of reviewers recommend Creditfix

Company Reviews

Questions

Metrics

4.3

Based on 2,013 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

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Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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Creditfix 5 star review on 11th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You referred me to Allay which initially I thought was a good idea but I have had to send there forms back because of the number of errors, But overall the service from yourselves has been very good.”

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Posted 9 years ago

“I found Creditfix very helpful in helping me to get my finances in order. I found that I had to accept the agreement of the amount I have to pay back each month, even though I will find it a struggle as my creditors would not accept a lesser amount each month and I have to pay it over 5 years, as I did not need the stress of bankcruptcy and having to go to court as I have ill health and could not stand the strain. I was however quite upset that I was not informed about the date when I should start my initial payment despite contacting creditfix on a number of occasions to ask about the start date, and each time I was informed that they would let me know. I was never informed about the start date and when I contacted credit fix in January I was told I should have made my first payment in December 2015 and they were not happy that I had not started making payments, I informed Creditfix that I was waiting for them to set up a direct debit and was told I had to set one up myself but was never told when. I have now set up a direct debit and made the payment when they are due. I did receive an apology regarding your mistake in not telling me when to start the payments but I was very inconvenienced as I was trying to pay back my credit cards and did not need the upset.”

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Posted 9 years ago

“Fantastic help when you down they helped me through all the pain and l came out more happy person my life can start now best thing l ever did thankyou with Ll my heart xx xx”

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Posted 9 years ago

“Since you company accepted to work with my creditors on my behalf, financial issues have improved with me and my family. I thank you very much for being there for me.”

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Posted 9 years ago

“If it wasn't for Credit fix I would of been in despaire . They got me out of great difficulties and am thankful for the great work of getting me back on track and my life ..They are tops at what they do .. THANKYOU ????”

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Posted 9 years ago

“I have been grateful for the debt assistance but disappointed in the lack of contact and advice given in dealing with the chasing debters.”

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Posted 9 years ago

“Very helpful from the start. Reassured us and kept us up to date with progress. Only regret is that we didn't contact them sooner.”

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Posted 9 years ago

“Dealt with my case very well, but said i would recieve regular calls from an advisor, had no calls to date.”

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Posted 9 years ago

“I am still receiving letters and calls from creditors 4 months after my trust deed started!! I must have called & emailed customer service about 20 times and all I ever get are excuses Very very poor customer service”

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Posted 9 years ago

“I have been in the iva for 6 months now and im still getting demand letters from creditors”

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Posted 9 years ago

“Always Helpfull and Patient”

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Posted 9 years ago

“They did everything they said it was very straightforward.”

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Posted 9 years ago

“I now have the peace of mind knowing that my debts are sorted, thanks to Credit fix.”

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Posted 9 years ago

“Having never used any form of debt management company, I was very nervous of facing up to my debts. I have been very impressed and extremely grateful to creditfix for making the whole process simple, fast and non-intrusive. A huge relief and a difficult circumstance dealt with very well. Thank you”

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Posted 9 years ago

“Ridiculous. Wanted to come out of IVA but could not. No-one rang or tried to talk to me. I had to write loads of emails and response times took normally 1 day to respond. Then these funds were taken away due to this. Now the company has proceeded in trying to get any PPI owed and are using Allay claims who have border line harassed me by texts and emails. Even though I have completed the forms and someone emailed me back to say nothing more needs to be done I get a flurry of messages to say it is being processed. I do not want to be kept be contacted regarding this. In addition to this the majority of the PPI claimed back will not even be given to creditors and will be given to Allay and credit fix”

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Posted 9 years ago

“There for us anytime we needed them even just to ask a question . Very informative all the way through the process.”

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Posted 9 years ago

“After all the worry Creditfix allowed me to stop panicking and get a sense there was a way through. It hasn't been easy but I know there is a light at the end of the tunnel”

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Posted 9 years ago

“From the start my experience was very good, your agent who called at the house was very professional and all of my dealings up to the IVA actually being set in place was very good. Your team were constantly on the ball. However.... Once the IVA was set up and my file forwarded to another department everything broke down. No communication. I had to contact Creditfix office several times to ensure the arrangement had been accepted and I had very little in the way of written communication after that. Other than this I can recommend Creditfix to anyone who is in the same situation as myself, the IVA has certainly taken a burden from me.”

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Posted 9 years ago

“Very professional in their approach to individual problems. Considerate and timely in their actions. Good communication skills and follow up information. My only regret is that I was unaware that this assistance was available sooner, to assist my situation.”

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Posted 9 years ago

“very helpful very understanding they made me feel a lot better on my self really help me out a lot. Can't thank them anuff.”

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Posted 9 years ago

Creditfix is rated 4.3 based on 2,013 reviews