Creditfix Reviews

Name: Creditfix
Address: 4 West Regent Street, Glasgow
Rating: 4.30

4.3 Rating 1,983 Reviews

82 %

of reviewers recommend Creditfix

Company Reviews

Questions

Metrics

4.3

Based on 1,983 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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Creditfix 5 star review on 25th June 2025

Harrylucy977 (at) Gmail . Com

Creditfix 5 star review on 26th May 2025

Rica D Cardozo

Creditfix 5 star review on 22nd May 2025

Courtney D.

Anonymous

Anonymous // 01/01/2019

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“Since signing up with credit fix I am disappointed that there has been no contact and when I email I don't get a reasponse . The initial meeting and set up was good but after that I am disappointed .”

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Posted 9 years ago

“I found Creditfix to be extremely helpful and understanding at a very difficult time for me. A huge weight has been lifted and I feel I can get on with life without the worry of rising debt problems. 1st class service. Thank you”

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Posted 9 years ago

“Good customer service always willing to help and sort out any problems and keep you informed how thing or going”

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Posted 9 years ago

“Staff are very helpful,they have answer in any queries. I highly recommend this Company to those who are need of assistance regarding financial problem. I salute to all the service that you are giving to your customers.”

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Posted 9 years ago

“I would have liked some form of receipt or acknowledgment of each monthly payment I made.”

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Posted 9 years ago

“Very helpful people”

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Posted 9 years ago

“I've been in hospital with my baby for 5 weeks as he has a heart condition... My case worker spoke to me and gave me some time off payments until my little boys home. I didn't expect this as only just started iva. My baby is still really poorly and they have been understanding. As its such a hard time I feel a little more at ease.. With the understanding.regards”

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Posted 9 years ago

“I was very dissapointed to find out the costs so late into the application that i had no opption to follow it through .At a time when I am struggling the most the reduction in outgoings has only went down £20 per month I appreciate that things will stop earlier but that does not help in anyway my imediate difficullty which I am not sure I can fullfill I am committed to do the best for my creditors but am finding it very difficallt to allow a check on PPI to continue at a cost to creditors when I can supply proof that this has already been done If I could find out another sollution I will try to change my predicument”

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Posted 9 years ago

“They put me at ease when was unsure and I felt like a weight was lifted off my shoulders, feels good to have a bit extra cash in my pocket too.”

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Posted 9 years ago

“I would at any time recommend Creditfix. The staff are wonderful, always very helpful and reassuring, are always there for the customer and I could never have wished for a better service. Thank you Creditfix.”

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Posted 9 years ago

“You referred me to Allay which initially I thought was a good idea but I have had to send there forms back because of the number of errors, But overall the service from yourselves has been very good.”

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Posted 9 years ago

“I found Creditfix very helpful in helping me to get my finances in order. I found that I had to accept the agreement of the amount I have to pay back each month, even though I will find it a struggle as my creditors would not accept a lesser amount each month and I have to pay it over 5 years, as I did not need the stress of bankcruptcy and having to go to court as I have ill health and could not stand the strain. I was however quite upset that I was not informed about the date when I should start my initial payment despite contacting creditfix on a number of occasions to ask about the start date, and each time I was informed that they would let me know. I was never informed about the start date and when I contacted credit fix in January I was told I should have made my first payment in December 2015 and they were not happy that I had not started making payments, I informed Creditfix that I was waiting for them to set up a direct debit and was told I had to set one up myself but was never told when. I have now set up a direct debit and made the payment when they are due. I did receive an apology regarding your mistake in not telling me when to start the payments but I was very inconvenienced as I was trying to pay back my credit cards and did not need the upset.”

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Posted 9 years ago

“Fantastic help when you down they helped me through all the pain and l came out more happy person my life can start now best thing l ever did thankyou with Ll my heart xx xx”

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Posted 9 years ago

“Since you company accepted to work with my creditors on my behalf, financial issues have improved with me and my family. I thank you very much for being there for me.”

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Posted 9 years ago

“If it wasn't for Credit fix I would of been in despaire . They got me out of great difficulties and am thankful for the great work of getting me back on track and my life ..They are tops at what they do .. THANKYOU ????”

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Posted 9 years ago

“I have been grateful for the debt assistance but disappointed in the lack of contact and advice given in dealing with the chasing debters.”

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Posted 9 years ago

“Very helpful from the start. Reassured us and kept us up to date with progress. Only regret is that we didn't contact them sooner.”

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Posted 9 years ago

“Dealt with my case very well, but said i would recieve regular calls from an advisor, had no calls to date.”

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Posted 9 years ago

“I am still receiving letters and calls from creditors 4 months after my trust deed started!! I must have called & emailed customer service about 20 times and all I ever get are excuses Very very poor customer service”

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Posted 9 years ago

“I have been in the iva for 6 months now and im still getting demand letters from creditors”

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Posted 9 years ago

Creditfix is rated 4.3 based on 1,983 reviews