Creditfix Reviews

Name: Creditfix
Address: 4 West Regent Street, Glasgow
Rating: 4.21

4.2 Rating 2,064 Reviews

80 %

of reviewers recommend Creditfix

Company Reviews

Questions

Metrics

4.2

Based on 2,064 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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Creditfix 1 star review on 21st August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the moment I made the enquiry I have been fast tracked through the tunnel to the light at the end with the utmost compassion and professionalism. This is the best thing I've ever done. Three years ago I had savings and a life. A couple of bad decisions later and my finances were running away from me at a rate I couldn't control. After months of worry and sleepless nights I am now starting to relax and planning to start living again. Yes I feel guilty but I'm not the first and I don't expect I'll be the last. With the help of these brilliant people I am finally starting to smile again.”

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Posted 10 years ago

“My IVA is going brilliantly . If it wasn't for the staff and co/ workers at Creditfix my life would be in turmoil. Thank you Pete”

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Posted 10 years ago

“Creditfix to date has treated me with respect, they have been quick to arrane my hearing, and acceptence of my case.”

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Posted 10 years ago

“I found ever person i talked to was really helpfull and very understanding of my position great team”

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Posted 10 years ago

“I have found the guys at Creditfix to be very friendly,helpful and efficient,i would reccommend them anytime.”

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Posted 10 years ago

“Great customer service xx”

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Posted 10 years ago

“Very friendly service offered, would recommend”

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Posted 10 years ago

“Very poor after service we have asked on numerous accasions for an updated list of our creditors which they have failed to send us”

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Posted 10 years ago

Good afternoon Thank you for taking the time to leave your feedback, I am sorry to hear that you have not received the documentation you requested on numerous occasions, please accept my apologies for this, we are always trying to improve our service and communications for our clients, so your feedback is invaluable. I believe this has now been posted and should be with your shortly, however if this is not the case then please let us know by emailing us at customerservice@creditfixme.co.uk or call us FREE on 0800 0431 431. Once again thank you for taking the time to give us feedback on our services. Kind Regards Adam Carey Creditfix Customer Service Manager

Posted 10 years ago

“I have found all of the people I have dealt with very well informed and understanding”

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Posted 10 years ago

“My wife and I are both extremely pleased with your professional approach to our problem and quickly putting together a solution that suits us perfectly. We are particularly amazed at your rapid response once our case was take up and concluding all procedures expeditiously. Your actions put us at ease and saved us unnecessary anxieties. We thank you very much for your efforts and with your help we are confident of working our way out of our financial difficulties.”

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Posted 10 years ago

“Found this company very helpful and friendly under difficult circumstances. Would recommend to anyone experiencing financial hardship. Very easy to deal with. Thank you”

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Posted 10 years ago

“Very efficient company well into modern technology when signing documents overall very good indeed”

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Posted 10 years ago

“Quick and efficient service. Very understanding,definitely recommend.”

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Posted 10 years ago

“Brilliant service really quick to help out. Thanks :)”

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Posted 10 years ago

“Setup process and customer service has generally been good but have rated poor as a payment of £130 was taken without permission and when it wasn't even due. Trying to get the error rectified was like trying to get blood from a stone and added extra stress to an already stressful financial situation.”

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Posted 10 years ago

Good afternoon Thank you for taking the time to leave your feedback, I am sorry to hear about the troubles you had with your payments, please accept my apologies for this, we are always trying to improve our communication and service for our clients, so your feedback is invaluable. I understand that this has now been resolved, however should you wish to discuss this or have any further questions; you can contact us at customerservice@creditfixme.co.uk or call us FREE on 0800 0431 431, Once again thank you for taking the time to give us feedback on our services. Kind Regards Adam Carey Creditfix Customer Service Manager

Posted 10 years ago

“I can not say anything as I have not heard from you're yet thanks you Julia Evans”

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Posted 10 years ago

Good afternoon Thank you for taking the time to provide us with feedback, I am sorry that you had not heard from us, however we were working very hard on your case to make sure that everything went well. I understand that you have been updated on how this is progressing today, however should you wish to discuss this further you can contact us by email on customerservice@creditfixme.co.uk or call us FREE on 0800 0431 431. Thank you again for taking the time to provide feedback. Kind Regards Adam Carey Customer Service Manager

Posted 10 years ago

“Treat with kindness and understanding at all times”

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Posted 10 years ago

“I found this company very helpful and friendly I was made to feel at ease and found it very reassuring with the help and advice they gave me.”

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Posted 10 years ago

“It would be nice to be kept informed of where we stand and what is going on”

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Posted 10 years ago

Good afternoon Thank you for taking the time to provide your feedback. I am sorry to hear that you feel the communication has not been what you expected so far, however we have been trying to contact you regarding your IVA. Can you please contact us at your earliest convenience by emailing customerservice@creditfixme.co.uk or by calling us FREE on 0800 0431 431. Kind Regards Adam Carey Customer Service Manager

Posted 10 years ago

“Very helpful at the start. Then you hear nothing!”

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Posted 10 years ago

Good afternoon Thank you taking the time to provide your feedback, we are always trying to improve our service & communication with our clients so your feedback is invaluable. Our customer service team are here Monday to Thursdays 0830-2000 & Fridays from 0830 - 1800 to answer any questions you may have, you can call us FREE on 0800 0431 431, alternatively you can email us at customerservice@creditfixme.co.uk. Kind Regards Adam Carey Customer Service Manager

Posted 10 years ago

Creditfix is rated 4.2 based on 2,064 reviews