Creditfix Reviews

Name: Creditfix
Address: 4 West Regent Street, Glasgow
Rating: 4.30

4.3 Rating 1,983 Reviews

82 %

of reviewers recommend Creditfix

Company Reviews

Questions

Metrics

4.3

Based on 1,983 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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Creditfix 5 star review on 25th June 2025

Harrylucy977 (at) Gmail . Com

Creditfix 5 star review on 26th May 2025

Rica D Cardozo

Creditfix 5 star review on 22nd May 2025

Courtney D.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Guided through the whole process of debt management without any issues. Made me feel human rather than being treated like I was in the wrong and helped me get my life back. Thank you”

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Posted 9 years ago

“I have been treated with respect and they are so helpful they make things so easy and understanding.I would recommend them to anyone that needs help with their debt.”

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Posted 9 years ago

“Excellent customer service! Very helpful and kind employees. Thank you!”

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Posted 9 years ago

“very professional caring service kept me informed all the way through, they took all the pressure of me by doing everything my mind is now at ease thankyou”

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Posted 9 years ago

“Really helpful and friendly, made me feel at ease even though i was embarrassed with the situation I found myself in.”

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Posted 9 years ago

“I felt like I was being pushed into entering an arrangement with them and did not sign application form as I was in 2 minds but they insisted that I pay the monthly fee as I was committed although I had not signed the forms?”

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Posted 9 years ago

Good afternoon Thank you for taking your time to provide a review. I am very sorry to hear that you felt "Pushed" in to your arrangement, this in no way reflects our CORE values, we take any feedback as such very serious. I can assure you that we are always reviewing our processes and procedures to ensure that all our clients are completely happy with Creditfix. Thank you again for taking the time to provide your feedback, if you would like to discuss this or anything else our customer service team are here Monday to Thursdays 0830 to 2000 and Fridays 0830-1800, alternatively you can email us anytime at customerservice@creditfixme.co.uk Kind Regards Adam Carey Customer Service Manager

Posted 9 years ago

“When Credit-fix first called me on my house phone, they were very helpful and I gave them all the information required to put a case file together. That is where it all changed, the communication from their end stopped and I found myself in no mans land. I did not know if I was successful in applying for an IVA and I still had letters coming through my door. I believe Credit-Fix spend too much time in chasing new customers rather than keeping existing customers up to date with progress. Not sure if I would recommend this company to any of my family or friends.”

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Posted 9 years ago

Good afternoon Thank you for taking the time to give us your feedback. I am really sorry to hear that the communication from ourselves was not what you expected, we are always trying to improve our service & communication with our clients so your feedback is invaluable. With regards to creditors contacting you, this should normally stop around 9 weeks after your protection date, so if you are still receiving these letters then please call us FREE on 0800 0431 431 and speak to one of your customer service advisors who will handle this for you. We are here Monday to Thursdays 0830-2000 and Fridays from 0830-1800, alternatively you can email us anytime with the details at customerservice@creditfixme.co.uk Kind Regards Adam Carey Customer Service Manager

Posted 9 years ago

“I am pleased to confirm that creditfix were there for me during my moment of need. They sent an agent to my home within some hours I got in touch. The service I received was superb. Thank you.”

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Posted 9 years ago

“I'm feel they are doing a good job for me”

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Posted 9 years ago

“I need to call them today at 16h00 to arrange payment .”

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Posted 9 years ago

“This company has taken so much off my shoulders that I have been worried about for months, the ease in how they did it was amazing if you have money problems they are the people to go to for help.”

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Posted 9 years ago

“I have only been involved with Creditfix for a few months but they have been excellent. My previous company were taking months and months to set up my IVA whereas within a couple of months I was sorted. They are polite, courteous and so helpful. I would definitely recommend them to anyone wishing to clear debts easily and without any fuss. Thankyou Creditfix”

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Posted 9 years ago

“Everyone has been so helpful and so understanding.”

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Posted 9 years ago

“Very helpful staff and lifted a massive weight off my mind when my IVA was sorted, which only took a few weeks to arrange. Thank you for all your help.”

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Posted 9 years ago

“i was very impressed with the advisor james who came to my house .he was very professional and very helpful .and helped me sort things out and took a lot of presure of my shoulders and i would also like to thank the rest of the team for all the help and support i have been given through this difficult time annette campbell.”

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Posted 9 years ago

“No one ever replies to my emails”

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Posted 9 years ago

“Very helpful and supportive in what can be a stressful process”

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Posted 9 years ago

“Saved me from serious debt repayment problems. Can't thank them enough.”

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Posted 9 years ago

“Customer service is brilliant!!! This is for real!!! Many thanks! God bless!!!”

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Posted 9 years ago

“Julie walker has been very supportive I was having problem with the council and Julie helped to sort it out after several calls to credit fix I was passed around however, on this day Julie answered and my issue was resolved. Thanks again Julie walker.”

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Posted 9 years ago

Creditfix is rated 4.3 based on 1,983 reviews