Creditfix Reviews

Name: Creditfix
Address: 4 West Regent Street, Glasgow
Rating: 4.30

4.3 Rating 1,983 Reviews

82 %

of reviewers recommend Creditfix

Company Reviews

Questions

Metrics

4.3

Based on 1,983 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

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Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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Creditfix 5 star review on 25th June 2025

Harrylucy977 (at) Gmail . Com

Creditfix 5 star review on 26th May 2025

Rica D Cardozo

Creditfix 5 star review on 22nd May 2025

Courtney D.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and clear about what's to happen next 5 stars all round”

Helpful Report

Posted 9 years ago

“At the beginning all was well and they were very helpfull, although i continued getting letters for about 4 years i just simply said contact credit fix and gave them my ref number. However my problems have started at the end of my iva and im Not happy at all. After 6 years my iva was supposed to have been finished in July 2015 I was then told I would not recieve my completion certificate until Feb2016 well it's now April 2016 and still no certificate. When we contacted them to find out what was happening they said they was sending a ppi form which we had to sign to have our completion certificate released. What's annoying me is that my initial debt was around 30 thousand after making payments for 6 years we have paid back 19,500 and they had also previously done a ppi claim about 3 years ago in which we received ruffly another 24 thousand which also went straight to credit fix. Now they are saying the creditors want more and are trying to get even more money from the ppi claim that was already settled. Can someone please explain if you have had over £43,000 and my debt was £30,000 how is it that the creditors want more and that I can't get this completion certificate if I don't get an answer I will be contacting the ombudsman and seeking proper legal advice. I am tired of being taking advantage of by these big companies this is why I ended up in trouble in the first place”

Helpful Report

Posted 9 years ago

Good afternoon Thank you for taking the time to complete a review. I am very sorry to hear of the issues you have had trying to get your closure documentation. I can confirm that this has now been issued and you will receive this very shortly. We are always trying to improve our communication and service for our clients, so your feedback is invaluable. Please don’t hesitate to contact us at customerservice@creditfixme.co.uk or call us FREE on 0800 0431 431 if you have any questions at all about your arrangement. Once again thank you for taking the time to complete this review. Kind Regards Adam Carey Customer Service Manager

Posted 9 years ago

“When Creditfix first contacted me I thought it was just another scam. But no that wasnt the case the female i got couldnt have been nicer she knew her job and went to great lengths to explain it all to me .She took her time and I for once felt like a real person. I was then passed on to a male he done his job explaining what the purpose of the call was he made me feel at ease no pushing or forcing me into anything . They kept in touch by E-mail.I can safely recommend them .If by any chance they ring you listen to them and if you dont fully understand ask them they are human and will answer all your questions in a nice way not menacing or bullying you into anything , For me I give them 5 star recomendation .”

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Posted 9 years ago

“Only just joined but the people as been lovely there explain everything so you can Unstand it probably and there allwAys there to help if you get stuck”

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Posted 9 years ago

“I found reassurance after speaking with. The team I can finally sleep again :-D”

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Posted 9 years ago

“I found the credit fix team extremely helpful, Matthew was very polite and non judgemental. Clear direction was given to me and guidance lm I longer stressed,l feel confident on paying my debts without the worry l can't thank the people lap olé with enough thank you”

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Posted 9 years ago

“Creditfix R friendly and helpful they have helped me so much especially as I have bipolar disorder they kept me calm and are brilliant thank you Creditfix tammie cain”

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Posted 9 years ago

“Team are polite and friendly and it was easy to get all of our details across, very help full with the online documents we had to sign and the guidance was great as some parts were difficult to understand. So far so good”

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Posted 9 years ago

“So far I have had nothing but help and guidance from everybody I have spoken to. They have set my mind at rest on a lot of matter. I would recommend them to anybody .”

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Posted 9 years ago

“My Husband an I are very pleased with how quick you have dealt with our financial situation and we would recommend you to anyone. Thank you and kind regards Mr & Mrs Bullivant”

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Posted 9 years ago

“It is a great feeling knowing that my debt is being taken care of and I only have to pay one monthly fee this has relieved pressure on my life in a whole and I can focus on other issues and not worry about my debt.”

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Posted 9 years ago

“I have one creditor phone me up conplaning only been paid two times since I started to pay credit fix started last year.”

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Posted 9 years ago

Good afternoon Mr Brookes Thank you for your recent review, I was sorry to hear that you still have creditors contacting you. Please accept our apologies for this, occasionally some creditors can take some time to update their records. We are always trying to improve our communication and service for our clients, so your feedback is invaluable. In regards to creditors payments; I can assure you that all creditors receive payment as agreed within your IVA. Should you have any further concerns please don’t hesitate to contact us at customerservice@creditfixme.co.uk or call us on 0800 0431 431. Once again thank you for taking the time to complete our survey. Kind Regards Adam Carey Creditfix Customer Service Manager

Posted 9 years ago

“Really good service, very supportive througout the process - i felt they put me at ease, guided me professionally through everything.”

Helpful Report

Posted 9 years ago

“Bullying tactics, took money when I had cancelled plan!! Not happy at all!!!”

Helpful Report

Posted 9 years ago

Good afternoon Ms William's I am sorry to read your comments and apologise for any inconvenience caused. I have checked your case and can see that you have now received a response and a refund from our compliance manager. We are always trying to improve our communication and service for our clients, so your feedback is invaluable. Please don’t hesitate to contact us at customerservice@creditfixme.co.uk or call us FREE on 0800 0431 431 if you have any further concerns or questions.

Posted 9 years ago

“Thank you all For giving me my life back. Very professional and dignified. Keep up the good work.”

Helpful Report

Posted 9 years ago

“Although have been with creditfix for a few years, I do not get a statement of money paid so have no idea if at the end of 5 years I will actually be debt free. More information please.”

Helpful Report

Posted 9 years ago

Good afternoon Thank you for taking the time to provide feedback for us, at the end of your arrangement you will receive your closure documentation that will provide the information that you are looking for. I can also confirm that once you have successfully completed your arrangement that your creditors will no longer be able to pursue for any debts. Should you wish to discuss these answers in more detail you can call us FREE on 0800 0431 431, we are here Monday to Thursdays 0830-2000 & Fridays 0830-1800, alternatively you can email us anytime at customerservice@creditfixme.co.uk Kind Regards Adam Carey Customer Service Manager

Posted 9 years ago

“It help me to ease my worries every month.thanks for ur help.????”

Helpful Report

Posted 9 years ago

“You have put my case in the hands of a ppi claims company Allay, they keep sending me e mails asking me to fill in forms accessed from one of their web addresses. Whenever I try to access the links given I can never get the forms they are asking me for. I wish to point out to both yourselves and Allay that my computer skills are limited and that the computer is not a good method of communication for me. The telephone or postal service would be my preferred method of talking with yourselves or your authorised representatives”

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Posted 9 years ago

“Creditfix help me on with credit”

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Posted 9 years ago

“VERY EASY TO TALK TO KEPT US INFORMED DURING EVERY PROCEDURE REALLY HELPFUL WOULD HIGHLY RECOMMEND CREDITFIX .”

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Posted 9 years ago

Creditfix is rated 4.3 based on 1,983 reviews