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Creditfix Reviews

4.2 Rating 2,028 Reviews
81 %
of reviewers recommend Creditfix
4.2
Based on 2,028 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Over A Week
Read Creditfix Reviews
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Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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I have been grateful for the debt assistance but disappointed in the lack of contact and advice given in dealing with the chasing debters.
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Posted 9 years ago
Very helpful from the start. Reassured us and kept us up to date with progress. Only regret is that we didn't contact them sooner.
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Posted 9 years ago
Dealt with my case very well, but said i would recieve regular calls from an advisor, had no calls to date.
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Posted 9 years ago
I am still receiving letters and calls from creditors 4 months after my trust deed started!! I must have called & emailed customer service about 20 times and all I ever get are excuses Very very poor customer service
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Posted 9 years ago
I have been in the iva for 6 months now and im still getting demand letters from creditors
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Posted 9 years ago
Always Helpfull and Patient
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Posted 9 years ago
They did everything they said it was very straightforward.
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Posted 9 years ago
I now have the peace of mind knowing that my debts are sorted, thanks to Credit fix.
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Posted 9 years ago
Having never used any form of debt management company, I was very nervous of facing up to my debts. I have been very impressed and extremely grateful to creditfix for making the whole process simple, fast and non-intrusive. A huge relief and a difficult circumstance dealt with very well. Thank you
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Posted 9 years ago
Ridiculous. Wanted to come out of IVA but could not. No-one rang or tried to talk to me. I had to write loads of emails and response times took normally 1 day to respond. Then these funds were taken away due to this. Now the company has proceeded in trying to get any PPI owed and are using Allay claims who have border line harassed me by texts and emails. Even though I have completed the forms and someone emailed me back to say nothing more needs to be done I get a flurry of messages to say it is being processed. I do not want to be kept be contacted regarding this. In addition to this the majority of the PPI claimed back will not even be given to creditors and will be given to Allay and credit fix
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Posted 9 years ago
There for us anytime we needed them even just to ask a question . Very informative all the way through the process.
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Posted 9 years ago
After all the worry Creditfix allowed me to stop panicking and get a sense there was a way through. It hasn't been easy but I know there is a light at the end of the tunnel
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Posted 9 years ago
From the start my experience was very good, your agent who called at the house was very professional and all of my dealings up to the IVA actually being set in place was very good. Your team were constantly on the ball. However.... Once the IVA was set up and my file forwarded to another department everything broke down. No communication. I had to contact Creditfix office several times to ensure the arrangement had been accepted and I had very little in the way of written communication after that. Other than this I can recommend Creditfix to anyone who is in the same situation as myself, the IVA has certainly taken a burden from me.
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Posted 9 years ago
Very professional in their approach to individual problems. Considerate and timely in their actions. Good communication skills and follow up information. My only regret is that I was unaware that this assistance was available sooner, to assist my situation.
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Posted 9 years ago
very helpful very understanding they made me feel a lot better on my self really help me out a lot. Can't thank them anuff.
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Posted 9 years ago
I was very anxious at the beginning but credit fix made the whole process much easier even going through some IT stuff with me. I never felt ashamed asking for help and huge weight was lifted of my shoulders. I only spoke to them the other day and my query was resolved straight away. I have recommended them to others.
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Posted 9 years ago
i cannot even convey how professional and kind the staff were, i was never once made to feel bad about my situation, they literally did everything they could to help us and to make us feel confident in our decision. Even now if i have a question, my emails are responded too within a day. would 100% recommend.
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Posted 9 years ago
Excellent service throughout the complete process.
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Posted 9 years ago
Good efficient service ,not to much paperwork involved.
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Posted 9 years ago
Fantastic company to help anyone with money problems, they made it so simple to finally get money issues sorted, highly recommend anyone to use this company, all people I spoke to were friendly and happy to help.
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Posted 9 years ago
Creditfix is rated 4.2 based on 2,028 reviews