Creditfix Reviews

Name: Creditfix
Address: 4 West Regent Street, Glasgow
Rating: 4.29

4.3 Rating 2,014 Reviews

82 %

of reviewers recommend Creditfix

Company Reviews

Questions

Metrics

4.3

Based on 2,014 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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Creditfix 5 star review on 11th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“People who is working at Creditfix are very helpful and understanding. Thanks”

Helpful Report

Posted 9 years ago

“My wife and I started up a joint Creditfix account for both our unsecured debts about 6 months ago. All the guys & girls at Creditfix are extremely helpful and have given us some much needed relief on our finances. Loss of jobs put us both in a really sticky situation paying nearly £200 a month on credit cards and late payment charges etc. Now we have a monthly payment for less than a third of that amount and there's no more stress, worry or thought about debt. I personally like the fact we told them about how much we could afford and they do the legwork, come back and you'd be surprised how much the monthly outgoings go down. I highly recommend this company to anyone who is currently dealing with debts to contact Creditfix and see how they can help you regain control of your finances.”

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Posted 9 years ago

“Very helpful would definitely recommend always polite really help you out”

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Posted 9 years ago

“Bad level of communication. My personal email/business was made public with no real apology until asked for it. Our creditors are still writing to us and although I keep telling creditfix they don't seem to wan't to do anything about it. Both me and my wife have had rudeness within phone convocations. It's my opinion that they think the IVA has been granted so job done. If I could switch to someone else like I can energy/Broadband I would.”

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Posted 9 years ago

“I found the staff were friendly and helpful and answer all my questions and helped me every step of the way. I would like to thank you for all the help.”

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Posted 9 years ago

“found creaditfix easy to talk to very quick in dealing with your agreement easy to make contact with and explain all the proses”

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Posted 9 years ago

“very helfull teem an good work al glade thank u 4 all u have don”

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Posted 9 years ago

“Fantastic support from the very first step and also ongoing support to date thank you so much.”

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Posted 9 years ago

“VERY HELPFUL AND VERY SYMPATHETIC AND UNDERSTANDING”

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Posted 9 years ago

“I recently sent some documentation re rossendales and the pension credit fines im oaying..i would have expected or liked an acknowledgement at least by email..it was afterall in your envelope so couldnt have been lost. Tend to feel your service feels v remote..perhaps to keep cists down.”

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Posted 9 years ago

“Very professional and very quick .”

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Posted 9 years ago

“from the initial phone call to you, all my worries disappeared.the smallest of niggles and i have been straight on the phone,nothing has been too much trouble,i cannot recommend these people highly enough,from the guys that home visit,to those on the switchboard,you do an invaluable job,and personally i cant thank you all enough.”

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Posted 9 years ago

“Took over 7 months to sort my debts out, ever since my iva started iv had nothing but trouble. Creditors contacting me and debts that haven't been sorted "water bill" although I am paying my iva I am by no means happy with the debts that haven't been dorted for me and the hassle I have of creditors. I also don't like that way people talk to you! Extremely rude. Iv only ever spoke to one person that has really helped me and been pleasant whilst doing it.”

Helpful Report

Posted 9 years ago

“At 1st we were supplied with an agent (Carla Black) who sent us the incorrect bank details (for which we are now owed £160---we paid it in to the company on Ms. Black's advice. Apparently, the payment went to a Susan M. Wriglesworth. I was curious about this, so I sent a message to Carla to ask for correct bank payment details. She said the details she had sent were correct. However, after the 2nd payment went 'missing' I received a call from another of your operatives. a certain 'Anisha Kaura' who gave me the correct details I requested in the 1st place. I am therefore owed £160 from Susan M. Wriglesworth (who apparently, is a director of your company). My wife has also received 2 letters from Capital One regarding missing payment as they did not know we had transferred our debt management program to your good selves. Hence, my wife had to 'phone Capital One to sort this. I am not happy with the service so far, as I am owed £160 by yourselves and, indeed, if it had not been for Anisha, you would have lost a customer. Yours, in anticipation of a reply and repayment, K. Clarke P.S. The £160 you owe me cannot afford to be 'lost'”

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Posted 9 years ago

“I feel as though ,once involved there is not much feedback detailing how things are going.i still get letters etc and even people calling me about debt”

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Posted 9 years ago

“The experience that I have had with Credit has been excellent in all areas.”

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Posted 9 years ago

“I found your staff to be pleasant friendly and very professional. They made the process very easy and I was well informed at all times”

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Posted 9 years ago

“So far so good. Very helpful.”

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Posted 9 years ago

“My personal experience is very good wth the Creditfix team ,they listen to your situation & workout a solution to your financial problems & sort out a plan that's good for you & taken the stress out off your normal day life”

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Posted 9 years ago

“Im very pleased with the service that I have received from creditfix. I found them to be curtious, professional & undetstanding towards my situation which was handled in a quick and timely manor. Many thanks.”

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Posted 9 years ago

Creditfix is rated 4.3 based on 2,014 reviews