Login
Start Free Trial Are you a business? Click Here

Creditfix Reviews

4.3 Rating 1,981 Reviews
82 %
of reviewers recommend Creditfix
4.3
Based on 1,981 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Over A Week
Read Creditfix Reviews
Visit Website

Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

Write Your review

Creditfix 5 star review on 13th June 2025
Alfie Melchoitt
Creditfix 5 star review on 8th June 2025
Kilgore S.
Creditfix 1 star review on 29th May 2025
Harrylucy977 (at) Gmail . Com
Creditfix 5 star review on 26th May 2025
Rica D Cardozo
Creditfix 5 star review on 22nd May 2025
Courtney D.
Creditfix 5 star review on 21st May 2025
Brennan Song
Creditfix 2 star review on 20th May 2025
Gabriel
39
Anonymous
Anonymous  // 01/01/2019
I spoke to the same person each time
Helpful Report
Posted 8 years ago
Yes very happy
Helpful Report
Posted 8 years ago
The staff I have spoke to have been very helpful and have kept me informed and updated every step of the way to getting my trust deed agrees.
Helpful Report
Posted 8 years ago
Fast quick service and IVA set up and confirmed within weeks. My only fault is lack of response to emails and no breakdown of who my creditors actually are as I am still getting messages from my old bank when my overdraft was supposed to be included in IVA
Helpful Report
Posted 8 years ago
Good Afternoon, Thank you for your feedback. We do allow the creditors an 8 week period to update all of their systems to reflect the IVA. If you're still receiving any contact from them please give us a call on 0800 0431 431 or email customerservice@creditfix.co.uk with the details of the hassle and we will contact the creditor in question. Kind Regards, Creditfix Customer Service Team
Posted 8 years ago
I got a PTD when I had a job. I then lost my job and was finding it hard to pay monthly payments. I got in touch with Royal British Legion, and they advice me to stop payments and go bankrupt. I informed Crefit fix, and it took someone over a month to get back in touch with me. I asked for terms and conditions, and details of who I was paying to be sent to my new address. Months have past and nothing. After putting on here a bad review I had an email from someone saying it would be sorted. Low and behold nothing has turned up. I am still getting harassment with phone calls and text telling me I have missed payments. During the RBL trying to find out themselves details of who I due money to, they found that one of the creditors have write dept off, and none have received any money. This would have mentioned after 4 years I would have paid more than I was due. Ignor what they tell you, they are there to take your money and if you try to contact them, be assured they will ignore you. I have given them an official letter of complaint, and await for the time limit before passing on complaint. AVOID AT ALL COST
Helpful Report
Posted 8 years ago
Good Morning, Thank you for your review. I've had a look at your case and can see your query has now been resolved. However if you have any further questions please do not hesitate to contact us on 0800 0431 431 or email customerservice@creditfix.co.uk Kind Regards, Creditfix Customer Service Team
Posted 8 years ago
They were so helpful and did everything for me.
Helpful Report
Posted 8 years ago
I'm happy for the help I have received to get me out of my debt but I don't feel like I have been told enough about what's happening with the whole process.
Helpful Report
Posted 8 years ago
Good Morning, Thank you for your review. I'm sorry to see you don't feel you've been given enough information regarding the process of your IVA, I can see we have tried to contact you recently. If you have any questions please do not hesitate to contact us on 0800 0431 431. Kind Regards, Creditfix Customer Service Team
Posted 8 years ago
They have helped me by sorting out the credit I can not pay
Helpful Report
Posted 8 years ago
I was really worried about the state of my debts.Creditfix made all that lot better.I went into IVA
Helpful Report
Posted 8 years ago
They have taken a lot of stress away!
Helpful Report
Posted 8 years ago
Leigh was excellent. He really put my mind at rest.
Helpful Report
Posted 8 years ago
They have helped me masssively I know have a piece of mind and no longer need to worry now that I know it's all under controll
Helpful Report
Posted 8 years ago
Excellent service and friendly and very helpful
Helpful Report
Posted 8 years ago
I had no explanation of how the IVA works and nine months later my creditors have received no money and most of them have not heard anything from Creditfix that I am in an IVA. I think they took the money and conned me
Helpful Report
Posted 8 years ago
Good Morning, Thank you for your review. I'm sorry to see you're still receiving hassle from your creditors. I have sent you an email regarding this issue so we can get it resolved promptly. Kind Regards, Creditfix Customer Service Team
Posted 8 years ago
by helping me to become debt free
Helpful Report
Posted 8 years ago
They helped me & kept me in touch with what was going on. Never made me feel bad in myself just really helpful
Helpful Report
Posted 8 years ago
Hello I appreciate the genuine welcoming concerns towards my financial issues, and the need to fix these problems. Creditfix has allowed me to feel less worried about these issues and very hopeful towards a cleaner credit score in the future.
Helpful Report
Posted 8 years ago
Staff were extremely caring and sympathetic to my case. They explained everything in easy to understand detail from what was currently happening to what would happen in five years time. They made what was a scary and worry time a lot more bearable.
Helpful Report
Posted 8 years ago
I am very happy with the service provided to me
Helpful Report
Posted 8 years ago
Good Afternoon, Thank you for your feedback. I'm glad to see we were able to assist you. Kind Regards, Creditfix Customer Service Team
Posted 8 years ago
I had a good vibe from the start with Credit fix and they listened to me and came up with the best plan for me and now I can see the way out of my money worries
Helpful Report
Posted 8 years ago
Creditfix is rated 4.3 based on 1,981 reviews