Name: Creditfix
Address: 4 West Regent Street, Glasgow
Rating: 4.21

“I was quite surprised how easy it was to contact them and they made sure that i understood everything and put my mind at ease”

Helpful Report

Posted 9 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 9 years ago

“I have only just signed an agreement for the application and it has not yet been accepted I have changed my mind and will continue to pay my debt myself without your help What do I need to do ?”

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Posted 9 years ago

Good morning Tamzin I am really sorry to hear this, you can contact us on 08000 431 431 to discuss this or you can contact me on customerservice@creditfix.co.uk. Kind Regards Adam Carey, Customer Service Manager.

Posted 9 years ago

“I was thinking of applying to this company for help with my debts. However, after reading the reviews from people who have, I don't think I'll bother.”

Helpful Report

Posted 9 years ago

Good morning I am really sorry to hear this, we are always striving to improve our service so feedback from our clients is a huge part of this which is why we try to resolve every clients query. I would love to allay any concerns that you have about Creditfix, if you would be happy to have a chat you can contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager.

Posted 9 years ago

“I found them Very nice to talk too And very helpful”

Helpful Report

Posted 9 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 9 years ago

“Lucky they got a one star rating from me . Omg the left hand doesn't know what the right hand is doing also lack of communication on there behalf . Totally disgusted with this company”

Helpful Report

Posted 9 years ago

Good morning I am really sorry to hear that you were unhappy with the service you received from Creditfix, we are always striving to improve our service so feedback from our clients is a huge part of this. If you would like to discuss some of the points raised in your review then please contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager.

Posted 9 years ago

“you have left a number bills off and i have had bailiffs at the door with no help from you”

Helpful Report

Posted 9 years ago

Good morning I am really sorry to hear that you were unhappy with the service you received from Creditfix, we are always striving to improve our service so feedback from our clients is a huge part of this. If you would like to discuss some of the points raised in your review then please contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager.

Posted 9 years ago

“Hi my name is mark and I would give creditfix 5 stars because they have help me alot with my debts and I am very grateful to them.they are very understanding and good lisenergy thanks Mark”

Helpful Report

Posted 9 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 9 years ago

“Took a lot of the stress off me”

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Posted 9 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 9 years ago

“Cause I now can afford to pay my debts off and know that it will be all clean after 5 years I don't need to worry now I can relax knowing things will be sorted out”

Helpful Report

Posted 9 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 9 years ago

“I am pleased about everything from beginning. Very helpful team which helped me believe in tomorrow.”

Helpful Report

Posted 9 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 9 years ago

“So easy to deal with and really made me feel at ease through the process, thank you creditfix!!”

Helpful Report

Posted 9 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 9 years ago

“Thank you you have taken the pressure away and made my life now worth living. The best phone call of my life.”

Helpful Report

Posted 9 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 9 years ago

“I'm really happy that with the way helped me sort all my debts.”

Helpful Report

Posted 9 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 9 years ago

“Creditfix made the whole process so easy. They were with me every step of the way. They made me feel secure and reassured me, keeping me well informed. I am most grateful to them for everything they have done for me, they have changed my life.”

Helpful Report

Posted 9 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 9 years ago

“They sorted everything out as quick as possible and they are always so helpful when you need to ring them for any advice”

Helpful Report

Posted 9 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 9 years ago

“Made a very stressful time more comfortable by great communication, ultra helpful staff and a positive outcome. Highly recommended”

Helpful Report

Posted 9 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 9 years ago

“I am happy, I fully recomend it.”

Helpful Report

Posted 9 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 9 years ago

“Their service was quick and convenient.”

Helpful Report

Posted 9 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 9 years ago

“Creditfix explained all available options that were open to me and made the whole process of consolidating my debts a seamless experience. I would highly recommend them based on their knowledge and expertise.”

Helpful Report

Posted 9 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 9 years ago

“I am due to come to the end of my plan in September but it seems it will not end there as they have now said that if there is any negative equity in my property I would need to I don't know re-mortgage to pay more to them, nothing was ever mentioned 5-6years ago. I pay £120 a month and some of my debts get 33p a month some are not receiving anything, where does all my money go? When I took out this plan I was told that they would look after me, this I feel you should take very loosely as information. they don't care they only interested in the yearly income sheet which I don't think they look at as I told them months ago that I have not got any house or building insurance and they haven't bothered one bit about that I could loose my house. I was told when I took this plan out that they would do a PPI search which they have insisted to do at least three or four times, with guess what the same outcome every time. Then in September last year I got a phone call saying that I should now take a loan out to pay the rest of my debt plan which no one had ever told me about when I took this plan out. I am still not convinced I will be debt free in September 2017 or what they will try to do with my property. Anyone else coming to the end please let me know that it will be ok and I wont loose my home x”

Helpful Report

Posted 9 years ago

Good morning I am really sorry to hear that you were unhappy with the service you received from Creditfix, we are always striving to improve our service so feedback from our clients is a huge part of this. If you would like to discuss some of the points raised in your review then please contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager.

Posted 9 years ago

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

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