Creditfix Reviews

Name: Creditfix
Address: 4 West Regent Street, Glasgow
Rating: 4.21

4.2 Rating 2,064 Reviews

80 %

of reviewers recommend Creditfix

Company Reviews

Questions

Metrics

4.2

Based on 2,064 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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Creditfix 1 star review on 21st August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently sent some documentation re rossendales and the pension credit fines im oaying..i would have expected or liked an acknowledgement at least by email..it was afterall in your envelope so couldnt have been lost. Tend to feel your service feels v remote..perhaps to keep cists down.”

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Posted 10 years ago

“Very professional and very quick .”

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Posted 10 years ago

“from the initial phone call to you, all my worries disappeared.the smallest of niggles and i have been straight on the phone,nothing has been too much trouble,i cannot recommend these people highly enough,from the guys that home visit,to those on the switchboard,you do an invaluable job,and personally i cant thank you all enough.”

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Posted 10 years ago

“Took over 7 months to sort my debts out, ever since my iva started iv had nothing but trouble. Creditors contacting me and debts that haven't been sorted "water bill" although I am paying my iva I am by no means happy with the debts that haven't been dorted for me and the hassle I have of creditors. I also don't like that way people talk to you! Extremely rude. Iv only ever spoke to one person that has really helped me and been pleasant whilst doing it.”

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Posted 10 years ago

“At 1st we were supplied with an agent (Carla Black) who sent us the incorrect bank details (for which we are now owed £160---we paid it in to the company on Ms. Black's advice. Apparently, the payment went to a Susan M. Wriglesworth. I was curious about this, so I sent a message to Carla to ask for correct bank payment details. She said the details she had sent were correct. However, after the 2nd payment went 'missing' I received a call from another of your operatives. a certain 'Anisha Kaura' who gave me the correct details I requested in the 1st place. I am therefore owed £160 from Susan M. Wriglesworth (who apparently, is a director of your company). My wife has also received 2 letters from Capital One regarding missing payment as they did not know we had transferred our debt management program to your good selves. Hence, my wife had to 'phone Capital One to sort this. I am not happy with the service so far, as I am owed £160 by yourselves and, indeed, if it had not been for Anisha, you would have lost a customer. Yours, in anticipation of a reply and repayment, K. Clarke P.S. The £160 you owe me cannot afford to be 'lost'”

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Posted 10 years ago

“I feel as though ,once involved there is not much feedback detailing how things are going.i still get letters etc and even people calling me about debt”

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Posted 10 years ago

“The experience that I have had with Credit has been excellent in all areas.”

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Posted 10 years ago

“I found your staff to be pleasant friendly and very professional. They made the process very easy and I was well informed at all times”

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Posted 10 years ago

“So far so good. Very helpful.”

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Posted 10 years ago

“My personal experience is very good wth the Creditfix team ,they listen to your situation & workout a solution to your financial problems & sort out a plan that's good for you & taken the stress out off your normal day life”

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Posted 10 years ago

“Im very pleased with the service that I have received from creditfix. I found them to be curtious, professional & undetstanding towards my situation which was handled in a quick and timely manor. Many thanks.”

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Posted 10 years ago

“Don't bother, they not only lie to you, if you dare to cancel with them they bully & harass you, sending you not just one but THREE emails at a time, I've had no choice but to block their number off my phone. Biggest mistake of my life, cost me an absolute fortune, & has pushed me so far over the edge, that I came close to taking my own life, as no matter what you say to them they will not leave you alone. They are aware I have Bi Polar & stress causes me to have a meltdown. Credit fix are evil STAY AWAY IF YOU WANT TO KEEP YOUR SANITY>”

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Posted 10 years ago

“All good”

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Posted 10 years ago

“Desperately awful! I am NOT in an arrangement due to their inability to act in my bat interst or within the necessary peramiters I have reported them to the FSA & IPA!,, DO NOT USE THIS SHAM OF A CMPANY!!!”

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Posted 10 years ago

“Credit fix has help to turn my life around ,since my daughter passed away they helped me to deal with my debt problem.would recommend them anytime.”

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Posted 10 years ago

“I have found Creditfix helpful, professional and very human. I was very wary as an older lady with huge amount of guilt for the mess I had got myself in and staff were frequently able to calm my fears and guilt and help me sleep a guilt free night, something that had not happened for some time. It is difficult to remain so professional but humane and understanding but Creditfix has achieved this with a huge punch of patience for an older computer illiterate customer. Thank you.”

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Posted 10 years ago

“thay couident of done more to help”

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Posted 10 years ago

“To be honest I can't quite believe I'm giving credit fix time out of day. The thing has been a bit messy from the start really but there are a few things still waiting to be sorted 6 months after I took out the IVA. I missed a payment in December and it took them until February to even reply to my email about it. They still haven't sorted out my council tax arrears. I have written several emails but I have no idea what is going on. I'm really worried and generally quite unhappy at the moment.”

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Posted 10 years ago

“Credit fix have really help me over the past couple of months ,getting my agreement in place ,I can't thank them enough ,the staff are so helpful ,they can't do enough for me ,so thanku from the bottom of my heart .x”

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Posted 10 years ago

“You are a people company.”

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Posted 10 years ago

Creditfix is rated 4.2 based on 2,064 reviews