“My issue was that the item was showing as being in stock but in reality, it wasn’t. Having paid the delivery fee I then had to chase and wait for 5 days for the item to be delivered. On this occasion, when I called customer services I was far from satisfied with the response.”
“Items were processed and sent out in good time and packaged appropriately. The item (Adidas Cricket pads) is excellent and fits perfectly. The sizing guide on the website helped me choose the right items for me which saved me from buying the wrong size, something that I wish more retailers did. Well done cricketDirect!”
Thank you so much, David, for your incredible 5 star rating of CricketDirect! We really appreciate your loyalty and satisfaction with our excellent service and very fast delivery. We are delighted that we have more choice than other leading online retailers and provide slightly lower prices. It's great to have you as a returning customer!
Thank you so much, Morris, for giving us a 5 star rating on CricketDirect! We are so pleased that you are a returning customer and have had such a great experience with us. We strive to provide excellent customer service and we appreciate you noticing our efforts. Thank you for your continued support!
Thank you very much for your 5 star rating of CricketDirect! We are delighted that you are very happy with the good selection of cricketing equipment, prices are reasonable and delivery was prompt with everything received as expected. We are pleased to serve you and other cricket fans with quality products and exceptional customer service.
Thank you so much, Bikash, for taking the time to leave a 5-star rating for CricketDirect. We really appreciate your feedback regarding our great products, speedy delivery, and excellent service. We are so glad that you have now ordered from us several times.
“No communication, no emails with delivery dates, called and promised pre-weekend delivery, DX direct tried to deliver at 8.02am all family were in no knock at door and no card through door
Very disappointing as we could have bought elsewhere
Mark”
Thank you for your 5 star rating, Amila. We are grateful for your kind words and glad to hear that you were happy with both the delivery and the products. We strive to ensure a great value for money experience, and it's great to hear that you think we have achieved this. Thanks again for your feedback!
Thanks so much Braeden for your 5-star rating of CricketDirect, we are so glad you are continuing to be a returning customer! We are happy to hear that the service and savings you've experienced with us have been unbeatable and delivered within two days, that is definitely something to be proud of! Thanks again for your review and loyalty.
“Special thanks to Tina at Cricket Direct for helping with the purchase. she was very helpful.
Will return for more purchases and recommend Cricket Direct to my Friends.”