“DO NOT RECOMMEND
Also had to sit through a presentation first and listen to the same type of double glazing salesman. Lockdown might have got better of my faculties to deal with this shoddy company which asks for money before work is done. Should have read this online reviews first..Never too old to learn a lesson.
I only accepted their overpriced offer because they promised a tight timeline. Could not be more wrong! Months later the work is not done. ...Cowboy surveyor, shoddy pencil drawings which he will not be able to explain properly, and unreasonable commercial manager/ office person will make your life hell!
Absolute Con-Artists as another reviewer has stated. Coul not put it better. Nothing much about the installers themselves, though the office, sales and whoever runs this operation are not trustworthy at all.
They are not effective or concerned with the customer experience, especially unskilled when dealing with complaints. If an issue is raised, they just closed off and tried to deny any liability. You might need to record your conversations if you happen to deal with them - yet again - WHY? Do some more research... I have to look for another company to put this unfinished work right. It seems to have been going on for years - why do they not learn. I guess as long as there are fools parting with their money...”
“I just completed my application for a quote , I should have read the horror story reviews first, thanks all, I will not be going any further with this company”
“Cowboys. I'd suggest if they spent some time on their actual service rather than generating a stream of laughably fake reviews, then they might not need to create so many. They don't return deposits if you do a bit of research and change your mind, either: I've heard some real horror stories. My advice: avoid. There are many, far, far better both in quality and price.”
“had my door fitted had to wait 7 weeks not 4 has quoted now 8 day after fitting door not working all lights are flashing on panel so far i had a bad deal”
“Our garage door was fitted on Wednesday by Andy and Craig, who did an excellent job. They arrived at the arranged time, working efficiently throughout the morning to install the garage door. Everything was left clean and tidy and a full explanation of operating instructions and manual override given before they left. Would recommend this company, no pressure calls to purchase this garage door.”
“It's not bad experience as such it's in the adverts I live in a small place but you only show houses that are large like 4 to 5 bedroom houses which is a misleading”
“Mark and Mark arrived at the agreed time explained fully what would be involved in fitting a single garage door and proceeded in a workmanlike manner.
Th e work was completed in the given timescale and found to be acceptable.
A full and clear explanation of how to operate the door was given with a full clean down of the work area carried out by two courteous fitters.”
“Mark&Mark arrived bang on time to fit my new garage door. They did an excellent job were very curtious and explained everything they were about to do. When they were finished they left the site clean and tidy.would recommend to anyone”
“Very happy with the service. A lovely engineer called Simon came to fix our garage door today. He was very friendly and very efficient and came when he said he would.”
“We had a good meeting with Mike Power who explained everything to us and we decided to have a new garage door. The installation team Nick and Dan arrived promptly and made an excellent job of fitting the door.”
“Our garage door was fitted yesterday by Mark and Chris who did an excellent job. They arrived at 7.30 and explained what they were going to do. The door seems excellent as was the workmanship of Mark and Chris. They were very friendly, informative and worked extremely efficiently. Everything was left clean and tidy and a full explanation of operating instructions and manual override given before they left. We are very pleased. Many thanks Mark and Chris.”
“Hi , we got a crocodile garage door fitted by two lovely guys,Mark and Paul who were on time, courteous and did a great job.! My wife and I are very happy with the job and would recommend Crocodile.”
“Had up and over garage door replaced 5th Oct. by Mark and Paul they arrived before 8 am and started work after explaining what they were going to do, the workmanship was excellent they cleaned up after completion you wouldn't know someone had been working.
the working of the door was explained to us before they left. Excellent work quality components very pleased with the process thank you Mark and Paul and crocodile”
“I booked a survey visit to replace a damaged single roller door. After the survey, the sales guy quoted an initial price of £2500 for a single door - my neighbour had a double door fitted by the same company for less than £2000 a few weeks before. I already had all the electrics etc in place. I then had two chasing phone calls from their office reducing the price to £1700 due to 'cancellations in my area'. I don't think so! If you go with them, don't accept the first price you get given! I'm now going to a local company that is both cheaper and has a bit better customer satisfaction rating.”
“Had my crocodile door fitted today by two very professional and polite people name MarkC and Andy The door is absolutely beautiful I would recommend crocodile doors anybody that needs a professional job doing Mark and Andy clean the area after use show me how to use the door explain the system if the Electric goes how to get out and it came to me in Wolverhampton here on time no problems very professional company 🥰🥰🥰”
“The fitting staff Mark and Paul arrived early on the day of fitting, carried out and excellent job. They gave me a number of useful tips on how to maintain and look after the door in the years to come. They gave a first rate service. The only point I wish to make concerning the sales team, stop quoting such a high price at the start. quot a fair price from the start.”
