CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and items as described. Could of done with free returns like most other companies though.”

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Posted 8 years ago

“I was very happy with the service I received & the garments.”

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Posted 8 years ago

“Really poor quality item. Had to pay initial postage and return postage too, shocking a customer has to pay that.”

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Posted 8 years ago

“I love shopping in Cruise Glasgow (even although I live in London) and on-line is so easy and hassle free”

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Posted 8 years ago

“I received a discount code because of my birthday and spent £300 and unfortunately it's on none of the items I bought . A little disappointed.”

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Posted 8 years ago

“Great clothes at great prices, great service and quick delivery”

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Posted 8 years ago

“I am still waiting to hear back from customer service and received my clothes with mark on it!”

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Posted 8 years ago

“ordered a top for a birthday and it arrived with a fault in it. asked customer services for help as needed item replacing quickly. Was advised return it and it will be turned around in 30 days, not helpful at all. so may be forced to give someone something faulty , will not use again”

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Posted 8 years ago

“I received a bashed opened box for the Armani belt I ordered and when opened to check it, it was actually a Paul smith belt.”

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Posted 8 years ago

“My item was in terrible condition when it arrived and customer service still has not replied to my email.”

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Posted 8 years ago

“Gave me a birthday voucher code and next day delivery. Really happy and satisfied! Highly recommended”

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Posted 8 years ago

“Ok,everything great items,thank your very much!”

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Posted 8 years ago

“Always an excellent range and really well priced One of the few online companies that deliver promptly, to my work address at the time they are supposed to It's all good”

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Posted 8 years ago

“The sales when they are on are definitely on. £63 for a pair of Kenzo sneaks is not to be scoffed at. Especially when they are normally £200 a whip! Nearest price I saw on other websites was £105 and that was for a last size 7 or 8. 9nly thing i would protest is the cost of postage. £5.99 is excessive for standard. I've actually paid less for next day. Anyway. 4/5 would definitely use again.”

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Posted 8 years ago

“So easy to deal with and superb delivery time”

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Posted 8 years ago

“Great service and choice”

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Posted 8 years ago

“Delivery was quick”

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Posted 8 years ago

“The package was in perfect condition”

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Posted 8 years ago

“Great sale prices and fast delivery”

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Posted 8 years ago

“Happy Thanks Cruise”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,541 reviews