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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Good sale prices
Helpful Report
Posted 8 years ago
During my visit at Ingram the staff were helpful and helped me choose the clothing I was looking for. Special shout out to Fraser for his help
Helpful Report
Posted 8 years ago
Good service and make your order get to you as fast as they can
Helpful Report
Posted 8 years ago
Image was misleading to product sent
Helpful Report
Posted 8 years ago
Happy with most of my purchases although sizes are usually wrong e.g. Smaller than expected
Helpful Report
Posted 8 years ago
Easy ordering process and quick delivery
Helpful Report
Posted 8 years ago
Superb quick delivery smooth transaction used you before and will again.my birthday 20% discount saved my quite a bit thanks.
Helpful Report
Posted 8 years ago
I placed an order with cruise paying extra for special delivery & STILL don't have my parcel. This was a birthday gift. On telephoning the carrier they said it looks like the parcel has gone abroad??!! I asked if they could investigate however they said I need to contact cruise. Tried to do so but their online contact number was closed???!!! Very very disappointed. Expensive item ordered & no idea where it even is.
Helpful Report
Posted 8 years ago
Great service ordered Friday was delivered 2 pm saturday thanks
Helpful Report
Posted 8 years ago
I always shop with cruise, great prices awesome clothes and very fast delivery
Helpful Report
Posted 8 years ago
Great service no hassle delivery good offers loved my product
Helpful Report
Posted 8 years ago
Great service price and quality hope some offers come my way ha great website
Helpful Report
Posted 8 years ago
Buy a lot of stuff from cruise always excellent service and delivered within the time.
Helpful Report
Posted 8 years ago
Coat bought in sale for daughter. Said delivery in 3-5 days. Arrived very next day. Great quality coat, great price and fantastic service. Will definitely use Cruise again. Thank you 😀
Helpful Report
Posted 8 years ago
BOUGHT AN ITEM OFF CRUISE WEB SITE, BUT IM IN THE SHOP ALL OF THE TIME,ITS AN AMAZING SITE AND I LOVE IT, IM WATCHING THIS SITE ALL OF THE TIME KEEP UP THE GOOD WORK,
Helpful Report
Posted 8 years ago
Easy to order and good delivery service
Helpful Report
Posted 8 years ago
easy too use web site and fast delivery
Helpful Report
Posted 8 years ago
There is always a great range of designers and I have been a customer of yours for years both online and in your stores. Always good service. Keep up the standard. ????
Helpful Report
Posted 8 years ago
Brilliant delivery service, quick and easy, very glad to receive an order within two working days. Highly recommend and will be shopping again online soon.
Helpful Report
Posted 8 years ago
Item was perfect and delivery was great happy with purchase
Helpful Report
Posted 8 years ago
CRUISE is rated 3.9 based on 11,541 reviews