CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,540 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,540 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great transaction prompt and easy”

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Posted 8 years ago

“Good choice, fast shipping!”

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Posted 8 years ago

“Item was delivered on time. Nicely packaged. Love the jacket.”

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Posted 8 years ago

“very quick delivery”

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Posted 8 years ago

“Great service got my order from collection straight away abd to top it my track suit was 1 class be back again”

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Posted 8 years ago

“Great service quality The quality of things is quite good”

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Posted 8 years ago

“Everything is fine. Delivery was fast.”

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Posted 8 years ago

“Bought a cp company hooded zip sweat shirt only to find it had large ripped hole next to pocket returned it having to pay the delivery cost ! Was refunded the money for what I paid for the top with nothing else compensated ! My 16 yr old son was disappointed as was for his birthday”

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Posted 8 years ago

“Easy to shop really good sale , lovely packaging and good time delivery.”

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Posted 8 years ago

“I was sent a replica belt which was also near enough half the price I was charged when the website does not state anything about the item not being authentic I have sent a complaint and not heard anything back this has been the worst customer service I have ever experienced attached are photos of what I received as well as the invoice which states how much I was charged”

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Posted 8 years ago

“I still have a voucher from last year, but not able to claim/redeem it. I wrote customer service several times, but the response did not solve the issue.”

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Posted 8 years ago

“Very efficient and quick delivery time.”

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Posted 8 years ago

“Good service, fast delivery and I’m really happy with my recent purchase.”

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Posted 8 years ago

“The brands”

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Posted 8 years ago

“prompt delivery, well packaged.”

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Posted 8 years ago

“I was sent the completely wrong item, to then be told they didn’t actually stock the item I had purchased, I was then told they would arrange a collection however I couldn’t commit to being home all day after a long discussion they tried to persuade me to send the item back and would refund the £6.99 postage (not sure it would cover it with the post office) finally got a return label sent out”

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Posted 8 years ago

“Always buy from the outlet great service”

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Posted 8 years ago

“good delivery and very quickly. I recommend for the seriousness of the shop”

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Posted 8 years ago

“Can’t expalin it, am just happy shopping there, don’t shop anywhere else! Amazing staff and amazing clothes rage”

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Posted 8 years ago

“Placed my order and stated it would take up to 7. Days dispatched and received within two days of order”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,540 reviews