CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with stuff, think delivery charge is high”

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Posted 9 years ago

“Fantastic website made better with fabulous stock. Delivery was transparent. Great experience all around!”

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Posted 9 years ago

“I got a £270 leather jacket for £57 :)”

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Posted 9 years ago

“Good fast delivery but you pay top price”

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Posted 9 years ago

“You did until I placed my second order and notice you stored my payment details without my consent. This feels slightly underhand and would potentially put me off using you again.”

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Posted 9 years ago

“Great products at a great price”

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Posted 9 years ago

“Quick delivery and a good price. If only the loyalty scheme hadn't fallen flat on its face.”

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Posted 9 years ago

“100% happy, instant shipping, great service”

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Posted 9 years ago

“Super fast delivery,well packaged,and love my Kenzo Espadrilles a right bargain so happy will definitely use and recommend Cruise Clothing again!”

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Posted 9 years ago

“Was left disappointed with my recent order . Amongst my order was a moncler jacket.The security tag was still on it and it was crumpled into the parcel . I had to return the item and order it again which isn't ideal.”

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Posted 9 years ago

“Very happy”

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Posted 9 years ago

“Love shopping at cruise. Great service and super fast delivery!”

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Posted 9 years ago

“Been sent the wrong t shirt and I've got to pay to return it for your mistake !!!”

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Posted 9 years ago

“Cruise is my favourite store. Love all the products & vast variety of designers & styles. Especially love the online shopping so convenient & such a fast delivery service too.”

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Posted 9 years ago

“Ur services are commendable and quality most times superb. But, u need to encourage and appreciate ur customers by considering free delivery or if u buy something up to £70 to £100 it will be delivered free. This is very important for u guys to implement. Other than that great service and speed delivery.”

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Posted 9 years ago

“orders sent out fast good reliable service also very good range of clothes”

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Posted 9 years ago

“Quicker than expected delivery and exactly what I ordered”

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Posted 9 years ago

“Nice clothes, premium brands, quick delivery.”

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Posted 9 years ago

“One word - Brilliant!”

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Posted 9 years ago

“I always love the clothing range that they have at cruise.”

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Posted 9 years ago

CRUISE is rated 3.9 based on 11,541 reviews