CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My delivery was very prompt and delivery company kept in touch also articles were well packed also very pleased .”

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Posted 9 years ago

“Clothes are of good quality and service is great”

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Posted 9 years ago

“Very efficent”

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Posted 9 years ago

“I think it's disappointing that postage costs for returns are not covered by the company. It will put me off future online shopping. It's kind of unheard of these days....”

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Posted 9 years ago

“Great price and fast delivery ordered on Saturday night delivered Monday can't ask for better that”

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Posted 9 years ago

“They were quick with delivery”

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Posted 9 years ago

“no refund VAT I am troubling...”

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Posted 9 years ago

“Fast efficient delivery and received in nice package”

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Posted 9 years ago

“Paying £5.99 for delivery is a joke, I trawled every site I could find to order it elsewhere because of this. Lucky for you to was an exclusive so I wasn't able to but I'm sure 9 times out of 10 I'd of found the product cheaper elsewhere all because I was put off by the delivery charge. Why do you feel the need to charge that much on orders well into the hundreds, poor. On the plus side, nicely packaged and I love the jumper”

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Posted 9 years ago

“Good service ,quick delivery. Items perfect”

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Posted 9 years ago

“Service was bang on. The delivery time was better than expected and the updates where helpful.”

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Posted 9 years ago

“first i don t very good english i am sorry second idon t take my staff and don t now so i can t give you feed back for the quality of your products yet i take my packet today all the number is corect all is good congratulations”

Helpful Report

Posted 9 years ago

“WONDERFUL FRIENDLY CUSTOMER SERVICE,FANTASTIC PRICES ON ITEMS WHEN I WAS BROWSING THE OUTLET PART OF THE WEBSITE, I FOUND ITEMS WITH 85% OFF THE ORIGINAL PRICE AND TREATED MYSELF TO WILLIAM HUNT SHIRTS AND KANGOL CAPS.SWIFTEST OF DELIVERIES ONCE I ORDERED MY ITEMS AND WHEN I THOUGHT I HAD ORDERED THE WRONG SHIRT AND I WANTED TO CANCEL MY REQUEST ,I WAS CONTACTED AND KINDLY ADVISED THAT I COULD RETURN THE ITEM AND GET A FULL REFUND BUT WHEN THE SHIRT ARRIVED IT WAS PERFECT AND EXACTLY WHAT I WANTED. A WONDERFUL ONLINE SHOPPING EXPERIENCE FROM A FANTASTIC RETAILER THAT SELLS ALL THE DESIGNERS YOU COULD WISH FOR. I WILL BE BACK TO SHOP AGAIN.”

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Posted 9 years ago

“Good prices. Great updates from customer service team about the delivery of the product.”

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Posted 9 years ago

“I received my clothes 3 days after”

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Posted 9 years ago

“Didn't receive the majority of my order, although calling up several time and sending in numerous emails still haven't heard anything back. No guidance or assistance was given on what to do. Still waiting for a response several weeks later.”

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Posted 9 years ago

“Thank you cruise my product was just what aye ordered and delivery was quicker than a thought it would be I will be using cruise again thanks again”

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Posted 9 years ago

“Easy to order, good prices and super fast delivery.”

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Posted 9 years ago

“Great product , great communication, great delivery time, I would n have recommended Cruise to other people .”

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Posted 9 years ago

“Fantastic service came the very next day... perfect. 10/10”

Helpful Report

Posted 9 years ago

CRUISE is rated 3.9 based on 11,541 reviews