Login
Start Free Trial Are you a business? Click Here

CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

Write Your review

CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Very easy no hassle on line shopping with a very quick delivery service.. 5 star ...
Helpful Report
Posted 9 years ago
quick service
Helpful Report
Posted 9 years ago
I am starting to question the authenticity of clothes and footwear as labels don't match in store labels I have from store i have been buying from cruise clothing for over 20 years i am unable to visit store because bad health
Helpful Report
Posted 9 years ago
VERY GOOD!
Helpful Report
Posted 9 years ago
Fast delivery fast returns and exchange all good
Helpful Report
Posted 9 years ago
excellent service 10***********
Helpful Report
Posted 9 years ago
Great packaging and quick delivery
Helpful Report
Posted 9 years ago
Always prompt service and excellent clothing, fully recommend.
Helpful Report
Posted 9 years ago
Really disappointed my item arrived with a worn sleeve cuff - bobbled.
Helpful Report
Posted 9 years ago
My items are always delivered quickly and I'm good condition.
Helpful Report
Posted 9 years ago
Great product
Helpful Report
Posted 9 years ago
The packing was perfect , but it took more time than expected. Thank you
Helpful Report
Posted 9 years ago
Was more than happy with the speed of delivery. I ordered on the Monday evening & received my order on the Wednesday here in malta. The only concern I have is I paid £180 for my shorts but the price tag had £165 on when they came???
Helpful Report
Posted 9 years ago
Great service and quick delivery.
Helpful Report
Posted 9 years ago
Order was even nicer and person and only took 2 days to deliver with standard delivery
Helpful Report
Posted 9 years ago
The dress was as expected. True to size ,colour was just a little different then I thought but it worked.
Helpful Report
Posted 9 years ago
Brilliant service
Helpful Report
Posted 9 years ago
1 of my favourite shops. bring back the loyalty points
Helpful Report
Posted 9 years ago
Full parcel was delivered in 2 days, all items were nicely packed and of the ordered size. All fitted well. Great service!
Helpful Report
Posted 9 years ago
Great price, and very fast delivery.
Helpful Report
Posted 9 years ago
CRUISE is rated 3.9 based on 11,541 reviews