Login
Start Free Trial Are you a business? Click Here

CRUISE Reviews

3.9 Rating 11,540 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,540 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

Write Your review

CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Good service
Helpful Report
Posted 8 years ago
No hassle whatsoever, easy transaction from beginning to end. Ordered and received next day -brilliant!
Helpful Report
Posted 8 years ago
So easy to shop and very fast delivery with excellent choice
Helpful Report
Posted 8 years ago
Great fast delivery and even better value with the discount codes.thank you cruise fashion
Helpful Report
Posted 8 years ago
Purchased a pair of Valentino trainers. They were faulty trainers 1 shoe was worn and the box was damaged.
Helpful Report
Posted 8 years ago
Delivery is fast and the goods are too good. I'll buy it again.
Helpful Report
Posted 8 years ago
Delivery is fast and the goods are too good. I'll buy it again. Thank you :)
CRUISE 5 star review on 22nd November 2017
Helpful Report
Posted 8 years ago
Perfect service
Helpful Report
Posted 8 years ago
Clothes arrived before arrival date got a txt to say what time they would be delivered which is great if you need to pop out. Packaged in a lovely cruise bag to protect them.
Helpful Report
Posted 8 years ago
Quick delivery and wide selection of clothing. No free returns was disappointing.
Helpful Report
Posted 8 years ago
Great selection. Fast delivery. Really well packaged. And even though this item wasn’t ordered in store I also have to say the staff in your Belfast store were fantastic when we were in the shop. Impressed all round.
Helpful Report
Posted 8 years ago
First class service! So important in this age of e-shopping. Also, the particular deal on the handbag beggars belief! Well done ! Tom (retired SNAM)
Helpful Report
Posted 8 years ago
First class service very happy
Helpful Report
Posted 8 years ago
Always best service
Helpful Report
Posted 8 years ago
Very good range of products and very fast delivery.
Helpful Report
Posted 8 years ago
Very fast delivery and no hassle returning goods money refunded very quickly
Helpful Report
Posted 8 years ago
Very fast and good selection of items best place on the net for clothes ect
Helpful Report
Posted 8 years ago
Service was good and delivery on time..products were excellent
Helpful Report
Posted 8 years ago
Terrible service! Will never shop with Cruise again. The product I received was damaged, sent multiple e-mails and never received a reply! Definitely will not recommend.
Helpful Report
Posted 8 years ago
I ordered 2 Ralph Lauren polos, one had the logo missing. I’ve has to return it and pay for tracked postage even though it’s not my fault the item is faulty. It can’t be replaced apparently.
Helpful Report
Posted 8 years ago
CRUISE is rated 3.9 based on 11,540 reviews