CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my £79 long sleeve t-shirt in awful condition with sleeves ripped and poorly finished round the collar. Can't actually believe it was sent out like this.”

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Posted 8 years ago

“Been shopping at cruise since it opened online and the derby branch. Always have something I like and have regular sales. I recommend cruise to anyone 👍”

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Posted 8 years ago

“Good clothes”

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Posted 8 years ago

“Always have a great selection to pick from and up to date fashion. The postage is very expensive compared to other retailers”

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Posted 8 years ago

“sent wrong shorts one i seen on wed online was grey and white sent out grey and black writing”

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Posted 8 years ago

“I think It’s crazy why shoo doesn’t have free postage when you spend over £50 or click and collect to shop is free to play all that money for a product and then £5.99 postage on top is a disgrace if you ask me when shops do better deals”

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Posted 8 years ago

“Fast... excellent stuff!”

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Posted 8 years ago

“Service was good delivered on time at low cost”

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Posted 8 years ago

“no problems great delivery service with regular updates.”

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Posted 8 years ago

“Absolutely spot on with everything from the beginning of looking on the website and placing order been amazing. When the shoes arrived in a very posh bag was amazed thank you”

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Posted 8 years ago

“Fantastic service and pricing. Would recommend this business to everyone.”

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Posted 8 years ago

“brilliant service, order came early next day and item was as exactly as described.”

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Posted 8 years ago

“Fast delivery, product packaged perfectly, multiple emails keeping me up to date with my order. 10/10 would use again.”

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Posted 8 years ago

“Orderd a pair of Hugo boss trainers size 42 witch is an 8 as it says on the box tried them on and must be a size 10 atleast has to pay £7 postage and will no doubt have to pay same to send back not happy👎🏻”

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Posted 8 years ago

“Perfect delivery- all items beautifully packed and exactly as described.”

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Posted 8 years ago

“Would be 5 stars apart from the costly returns policy. No complaints, products well packaged and as expected. Website could be better. Be sure not to order too much in case you have to pay to return items.”

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Posted 8 years ago

“Very highly recommended I will be back for more clothing soon”

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Posted 8 years ago

“Ordered goods that did not arrive. Extremely disappointed and won't be ordering from this company again.”

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Posted 8 years ago

“Very happy with service from Cruise. Purchase was beautifully packaged and delivered quickly. Would recommend to others.”

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Posted 8 years ago

“Fast and efficient service. Nice packaging.”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,541 reviews