Login
Start Free Trial Are you a business? Click Here

CRUISE Reviews

3.9 Rating 11,540 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,540 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

Write Your review

CRUISE 1 star review on 10th April 2026
Sebastian Zimmermann
CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
50
Anonymous
Anonymous  // 01/01/2019
Quick delivery, great value for money on the discounted designer item I bought!
Helpful Report
Posted 7 years ago
Great service, prompt delivery, product as expected
Helpful Report
Posted 7 years ago
Great value and speedy delivery
Helpful Report
Posted 7 years ago
Great servis!
Helpful Report
Posted 7 years ago
EXCELLENT QUALITY OF GOODS! EXCELLENT PRICES! AMAZINGLY FAST DELIVERY! ALL ROUND EXPERIENCE WAS EXCELLENT! THANKYOU CRUISE!!!
Helpful Report
Posted 7 years ago
QUALITY
Helpful Report
Posted 7 years ago
Speedy delivery but think it’s terrible that I have to pay for postage to send something back, even when it’s faulty!
Helpful Report
Posted 7 years ago
Amazing service
Helpful Report
Posted 7 years ago
I still have not received my parcel and am finding it impossible to contact DPD to see where it is! Any help would be appreciated.
Helpful Report
Posted 7 years ago
Been a pleasure as always!
Helpful Report
Posted 7 years ago
Beautiful polo shame about the price
Helpful Report
Posted 7 years ago
Lovely product
CRUISE 5 star review on 11th September 2018
Helpful Report
Posted 7 years ago
No complaints
Helpful Report
Posted 7 years ago
Thanks
Helpful Report
Posted 7 years ago
The item i was sent was clearly returned and worn by someone else. No tags ans poor condition. Not what id expect from this retailer ane after spending £400
Helpful Report
Posted 7 years ago
Delivery charge 6.99 absolutely disgusting. Because of this I won't be shopping at cruise again.
Helpful Report
Posted 7 years ago
Still waiting to hear from use about my refund when does it go in my account
Helpful Report
Posted 7 years ago
Good clothing value for money branded wear
Helpful Report
Posted 7 years ago
Great service good deals
Helpful Report
Posted 7 years ago
still waiting for refund item recieve back last week ,so not happy
Helpful Report
Posted 7 years ago
CRUISE is rated 3.9 based on 11,540 reviews