CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to pay a lot of tax because cruise they did write about FTA certification. Moreover the Packaging condition is very poor.”

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Posted 7 years ago

“Great, precise and fast delivery”

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Posted 7 years ago

“I was kept up to date what was happening from the minute I ordered and my delivery was received when stated it would be”

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Posted 7 years ago

“Favourite shop in town”

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Posted 7 years ago

“Having spent over £800 on my order, to my astonishment, I was then charged for delivery. Absolutely disgusted. Horrendous customer service.”

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Posted 7 years ago

“Easy to use website and arrived very quickly 10/10”

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Posted 7 years ago

“The delivery cost is to much!!!!”

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Posted 7 years ago

“Super efficient service. Prompt delivery and returns service. I would recommend Cruise. without a doubt.”

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Posted 7 years ago

“Having shopped many times online and spent a considerable amount of money if find it astonishing that I still have to you're ridiculous and over priced delivery charge if these charges continue I will stop shopping here,GET IT F**KIN SORTED.ASAP.”

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Posted 7 years ago

“Had very good options although the delivery wasn’t that quick.”

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Posted 7 years ago

“Speedy delivery and great quality products”

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Posted 7 years ago

“Good quick service although as always I was disappointed in postage costs when I spent over £400, it wasn’t the correct size so I had to return it which means I’ve spent over £15 on nothing...most stores offer feee postage over a certain amount and postage paid refunds, apart from that service was great.”

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Posted 7 years ago

“If the delivery charge was less I would buy more. I think over £6 for delivery is excessive”

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Posted 7 years ago

“Very quick delivery.”

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Posted 7 years ago

“Very quick delivery to Holland...”

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Posted 7 years ago

“Very happy with the service from CRUISE arrived in two days of ordering”

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Posted 7 years ago

“I haven’t received my parcel till to date.”

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Posted 7 years ago

“The only thing I would say is cruise should possibly think about giving free delivery with orders maybe over a certain amount of spenditure eg.£100 free delivery”

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Posted 7 years ago

“Excellent”

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Posted 7 years ago

“Excellent as all as always 1st class”

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Posted 7 years ago

CRUISE is rated 3.9 based on 11,541 reviews