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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Quick delivery and easy refund process.
Helpful Report
Posted 9 years ago
Great packaging, delivered on time. Can't fault it
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Posted 9 years ago
I love cruisefashion outlet, 80% sale make me happy.
Helpful Report
Posted 9 years ago
No answer on problème issue linked to an invoice
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Posted 9 years ago
the sale made me happy!
Helpful Report
Posted 9 years ago
Fantastic choice !! Super quick delivery one of my favourite online stores 😁😁
Helpful Report
Posted 9 years ago
100% perfect quality and fast delivery
Helpful Report
Posted 9 years ago
Delivery was late. Rearranged for the Friday, did not show up. Arrived on the Saturday.
Helpful Report
Posted 9 years ago
I've shopped many times with Cruise but unfortunately this time my experience was terrible and when I queried it with customer service the employee was very rude and unhelpful, unfortunately this will be the last time I use this shop. The delivery times and cost have always annoyed me but there a more and more online shops to use with better.
Helpful Report
Posted 9 years ago
They had a pair of Gucci trainers i had in stock that i liked so i bought them. i became happy after buying them.
Helpful Report
Posted 9 years ago
i got some great bargains from the outlet section
Helpful Report
Posted 9 years ago
Bought shoes In the sale sent a mismatch and had to pay delivery for them being sent and to have them sent back - waste of my time and money .. have purchased a few things from you now and will be reconsidering that in the future
Helpful Report
Posted 9 years ago
Excellent service as always top quality products
Helpful Report
Posted 9 years ago
Great range good prices. 😊
Helpful Report
Posted 9 years ago
Nice packaging although delivery expensive
Helpful Report
Posted 9 years ago
Great items, very fast shipping!
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Posted 9 years ago
very good prices on the outlet area
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Posted 9 years ago
I ordered 3 pairs od trainers they arrived next day class !!! really good service
Helpful Report
Posted 9 years ago
The packaging of the product.
Helpful Report
Posted 9 years ago
Fast delivery Good communication fast handling of order😊
Helpful Report
Posted 9 years ago
CRUISE is rated 3.9 based on 11,541 reviews