CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great shop, great choice and super fast delivery. I would highly recommend”

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Posted 9 years ago

“Cruise always deliver a brilliant service x”

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Posted 9 years ago

“Until everything suits”

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Posted 9 years ago

“Found bag to match shoes for my daughters wedding.”

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Posted 9 years ago

“Good brands and prices. Fast delivery”

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Posted 9 years ago

“Great quick service, top quality goods. Have recommended Cruise as a top place to get your clobber from. 👍”

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Posted 9 years ago

“i got delivered the wrong product from what i ordered but I had to wear it cause it was meant to be for my birthday, and I paid £135.99 for my product then I was told I cannot get a refund which was Poor because why Send me out the wrong product”

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Posted 9 years ago

“Easy to use web site and item was delivered much quicker than delivery time stated.”

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Posted 9 years ago

“Fast delivery good prices nice products”

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Posted 9 years ago

“Still no response to missing items and alarm tags on jeans Even though ive sent emails”

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Posted 9 years ago

“My happiness with cruise it's shopping the good quality items. Why not collect the parcel from cruise store than sending to DPD ?”

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Posted 9 years ago

“Most of the time I'll shop online and always find cruise and great to deal with fast shipping and nice clothing brands that I like 5*”

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Posted 9 years ago

“Poor experience with delivery customer service was absolutely shocking”

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Posted 9 years ago

“Great service extremely fast delivery friendly delivery staff”

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Posted 9 years ago

“very easy to use the online shopping experience but when it comes to returning an item it has to be posted. it would be so much easier if I could have returned the item to the store. I think this should have been stated before I purchased anything.”

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Posted 9 years ago

“The product is the best and the delivery was so fast”

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Posted 9 years ago

“reasonable price and quick delivery”

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Posted 9 years ago

“Promotions”

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Posted 9 years ago

“The returns process is completely outdated and obstructive in its nature”

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Posted 9 years ago

“Great choice of product, easy to use website and excellent service.”

Helpful Report

Posted 9 years ago

CRUISE is rated 3.9 based on 11,541 reviews