CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,540 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,540 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent price in the sale, fast delivery time and arrived on time and well packaged. Only negative was the delivery charge, I feel £6.99 is excessive especially when spending over £50.”

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Posted 8 years ago

“I haven't received my order yet, I am sure that CRUISE always good products.”

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Posted 8 years ago

“My son lives in the North East & like most 16yr olds Obsessed with top brands, which you provided us with & in a very quick time. His Stone Island Jacket was somewhat reduced & made a excellent Christmas Present.”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“box was damaged, bag was dirty wasn't happy”

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Posted 8 years ago

“Great priced good quality and brilliant to deal with”

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Posted 8 years ago

“I had to return a parcel containing a jumper and a jack and cost £7 to return which it should be paid for”

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Posted 8 years ago

“First class transaction and delivery service.”

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Posted 8 years ago

“The Hugo Boss green polos I brought are amazing quality and feel so comfortable on”

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Posted 8 years ago

“Best Site ever!”

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Posted 8 years ago

“Sales are pretty rubbish, last year the sales were far better.”

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Posted 8 years ago

“I often never order from cruise as the delivery charge is more than anywhere else also if u have to return u charge with that u should have free delivery over x amount with free delivery”

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Posted 8 years ago

“Good service”

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Posted 8 years ago

“Great sale price on item. Delivered quickly over xmas. Very happy and would use again.”

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Posted 8 years ago

“Availability size Fast delivery Quality product”

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Posted 8 years ago

“Size availability”

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Posted 8 years ago

“Arrived in good time, fantastic bag. Love it.”

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Posted 8 years ago

“Fast, quick online purchase Delivered on time for Christmas :)”

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Posted 8 years ago

“Ordered on the 22nd of Dec, got it on the 23rd, ordered some things from next on the same night, arrived on the 28th, brilliant service 👍👍”

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Posted 8 years ago

“Super fast delivery! The packaging on my bag had many layers to ensure it never got marked, which i’ve never had with another shop before.”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,540 reviews