CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and delivered on time every time”

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Posted 8 years ago

“Quick service. Good quality product”

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Posted 8 years ago

“Very quick , very efficient”

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Posted 8 years ago

“Bought a Lacoste short sleeved shirt for half price in sales beating other online retailers for price”

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Posted 8 years ago

“I feel that cruise are very quick in there deliveries, however I also feel that given the amount of money some customers spend, that they could possibly look at having free delivery and returns. Other than that very good.”

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Posted 8 years ago

“Item came was faulty, priced cheaper in the box to what was actually paid for it. Took 3 days to speak with customer service as they send 1 email a day. Finally after it all recieved an email to say it would be collected sat a whole day and bo colletion only to be told it wasnt put through. Totally not acceptable customer service”

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Posted 8 years ago

“Package still not came”

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Posted 8 years ago

“exclusive clothes”

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Posted 8 years ago

“Reasonable prices and fare shipping. My recommendation is to provide free international returns and to arrange return shiping and courier pick up!”

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Posted 8 years ago

“Everything was perfect apart from the fact that postage was so expensive and it cost the same for collection”

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Posted 8 years ago

“Overall good experience, fast delivery and good product. Only downside is price of delivery £ 6.99is a bit steep”

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Posted 8 years ago

“Fantastic goods, always top quality, delivery service outstanding, one very happy customer 😄”

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Posted 8 years ago

“I am always happy with the service provided by cruise and always get my items delivered very quickly”

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Posted 8 years ago

“Great service and price”

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Posted 8 years ago

“Great quality and great service. Ordered a jacket online on Saturday night and it was with me on Monday.”

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Posted 8 years ago

“Although in packaging t shirt turned up dirty looked like it had been dragged across floor in warehouse before delivery”

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Posted 8 years ago

“So happy with my purchase from Cruise, great price, fast delivery and excellent customer services keeping me informed about the status of my purchase! Can’t fault them, would definitely buy from them again!!”

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Posted 8 years ago

“Delivery was fast, packaging was excellent, even got a Cruise zip bag for jewellry. Couldn’t be happier, well done Cruise!”

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Posted 8 years ago

“easy to deal with, everything went as planned”

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Posted 8 years ago

“Quick and efficient!”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,541 reviews